Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Graduate Process Automation Engineer
Schneider Electric
10.2023 - Current
Implemented data-driven analysis techniques to identify root causes of process inefficiencies and propose effective solutions.
Created detailed documentation for all implemented projects ensuring easier follow-up support from other team members.
Generated analytical reports to track instruments in different stages of the project.
Enabled detailed invoicing process for critical project.
Upgraded customer's Plant SCADA project to grey scale.
Prepared and planed testing documentation and UAT documents as per customer requirements.
Graduate Tender Engineer
Schneider Electric
02.2023 - 10.2023
Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
Developed cost estimates and project specifications for proposals.
Managed a comprehensive database of past bids, improving accessibility to information for future submissions.
Followed CCP guidelines for tender submissions.
Reviewed technical drawings and SLDs to evaluate customers requirements for MV switchgear, transformers. kiosks and busduct products.
Collaborated with different stakeholders such as project management team and project engineering team in different stages of the project to provide the expected quality of the project.
Engineering Intern
Pegatron Service Australia
11.2019 - 03.2021
Participated with preparation of design documents for trackwork, including alignments, specifications, criteria details and estimates.
Collaborated with senior engineers on projects and offered insight.
Studied manufacturing processes used by Pegatron Australia.
Assisted with project research, field work and preliminary design calculations and analysis.
Education
Associate of Science - Bachelor of Electronics Engineering
Macquarie University
Sydney, NSW
11.2021
Associate of Science - Higher Secondary Certificate
Holy Cross College
Dhaka
05.2011
Skills
Advanced knowledge of working with Microsoft Office Tools
Programming knowledge of working with various Software platforms such as C language, Matlab, Arduino and Verilog HDL
Electrical circuit simulation software skills such as P-spice, AWR
Intermediate knowledge of developing project in Plant SCADA environment
Process Improvement
Documentation Management
Documentation preparation
Managing bid preparation for MV products
Reviewing SLDs and electrical drawings
Working experience in multicultural environment
Able to adapt new skills
Strong communication skills in English
Able to adapt new skills, problem solver and team player
Strong communication skills in English
Timeline
Graduate Process Automation Engineer
Schneider Electric
10.2023 - Current
Graduate Tender Engineer
Schneider Electric
02.2023 - 10.2023
Engineering Intern
Pegatron Service Australia
11.2019 - 03.2021
Associate of Science - Bachelor of Electronics Engineering
Macquarie University
Associate of Science - Higher Secondary Certificate
R&D Manager at AVEVA Group PLC, A Schneider Electric, Schneider Electric SoftwareR&D Manager at AVEVA Group PLC, A Schneider Electric, Schneider Electric Software
Led cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals LtdLed cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals Ltd