Erandi Egodawatte

· Managed premium key accounts across Australia and Asia for leading food companies, driving AUD 2.5 million in annual sales.

· Led customer success initiatives, improving overall satisfaction by 20%.

· Built enduring relationships with high-value clients, providing efficient issue resolution and timely reporting within 24-48 hours.

· Oversaw product portfolio, introducing over 50 new products and managing after-sales services. Recognized authority in new product development.

· Collaborate cross-functionally to streamline operations, achieving 100% customer satisfaction.

· Enhanced marketing campaign effectiveness by 10% through industry trend analysis and competitive analysis.

· Ensured graphic design projects met brief objectives, brand requirements, and specifications with thorough 100% review and approval.

· Evaluated marketing campaigns using key metrics and indicators to optimize performance.

· Launched successful 15+ product lines by conducting thorough market research and collaborating with product development teams.

· Secured 25+ long-term high business generating accounts by recommending strategies to enhance brand effectiveness and highlight product benefits, supporting executive decision-making with monthly and yearly reports.

· Improved operational efficiency in accounting processes by 20% within six months through advanced financial accounting skills in an SAP environment.

· Achieved a 95% accuracy rate in overseeing accounts payable, accounts receivable, general ledger maintenance, fixed assets, and bank reconciliation by the end of the fiscal year.

· Increased compliance and accuracy in financial processes by 15% through quality assurance initiatives within one year.

· Applied insights from conglomerate group tax and internal audit divisions to reduce audit discrepancies by 10% in the next audit cycle.

· Completed two professional development courses and attended three industry seminars/workshops within 12 months to enhance soft skills and professional growth.