Eranga Kesara
Warrane,TAS
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work History
Supervisor
Albatross Cleaning
05.2020 - 12.2021
- Gained experience as a night time cleaning supervisor for Woolworths and Kmart
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
IT support officer
- Gigamate Australia Pvt Ltd
06.2019 - 04.2020
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Installed Network Printers and new desktop PCs
- Assembling, refurbish, repair/replace of computer hardware
- Created, prepared, and delivered reports to customers and departments.
- Provided technical support to customers, troubleshooting technical issues and providing solutions.
- Maintaining Databases
- Regular check-up's for possible viruses and malware
Cleaning Crew Member - Melbourne Tower Apartments
Prime Cleaning & Maintenance PTY LTD
01.2018 - 12.2018
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Provided assistance to other staff members with cleaning of difficult areas.
Education
Diploma - Information Technology
Sri Lanka Institute of Information Technology
Sri LankaAdvanced Diploma - Hospitality Management
National Institute of Education And Technology
Hobart, TASSkills
- Perimeter Patrol
- Operational Efficiency and Safety
- Supervising Employees
- Optimizing Workflows
- Chemical Cleaners
- Priority Management
Timeline
Supervisor
Albatross Cleaning
05.2020 - 12.2021
IT support officer
- Gigamate Australia Pvt Ltd
06.2019 - 04.2020
Cleaning Crew Member - Melbourne Tower Apartments
Prime Cleaning & Maintenance PTY LTD
01.2018 - 12.2018
Diploma - Information Technology
Sri Lanka Institute of Information Technology
Advanced Diploma - Hospitality Management
National Institute of Education And Technology
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