EREMASI NODRAKORO TOROVUGALEI
Nambour,Australia
Summary
Detail-oriented Administration and Customer Service Specialist with a Bachelor of Commerce and diverse experience in customer service, sales, and administrative support. Skilled in managing inquiries, maintaining records, and collaborating with teams to enhance operational efficiency. Currently located in Nambour, Queensland, seeking roles in administration, customer service, or office operations.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Administration Officer / Data Entry & Application Support
Foundation for the Education of Needy Children (FENC Fiji)
, Fiji
03.2024 - 09.2026
- Provided administrative and data-entry support by accurately inputting, verifying, and updating information to ensure data integrity.
- Maintained records and facilitated general office administration and correspondence to support operational efficiency.
- Supported the back-to-school application vetting process by reviewing applications against established criteria.
- Assisted applicants and stakeholders with information and administrative enquiries to enhance service delivery.
- Handled information with discretion and maintained confidentiality while working as part of a team.
Customer Service Representative – Sales
Carpenters Finance
, Fiji
01.2022 - 12.2022
- Delivered customer service and facilitated sales activities in finance environment.
- Addressed customer enquiries and conveyed product and service information effectively.
- Enhanced sales processes and fostered professional customer relationships.
- Assisted customers with enquiries and communicated product and service information clearly.
Various Roles
Mark One Apparel; Tappoo Company Limited; FMF
, Fiji
01.2018 - 12.2021
- Gained practical experience in customer-facing and workplace environments through direct interaction with clients and colleagues.
- Cultivated communication, teamwork, reliability, and customer-service skills by collaborating with diverse teams across various organisations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Commerce -
The University of the South Pacific (USP)
Fiji, Suva 02.2018 - 03.2021
Foundation Science -
The University of the South Pacific (USP)
Fiji, Suva 02.2017 - 09.2017
Skills
- Data management
- Data verification
- Document review
- Administrative and office support
- Microsoft Office and general computer skills
- Client support
- Sales support and customer inquiries
- Appointment scheduling
- Stakeholder communication
- Confidentiality and attention to detail
- Teamwork, organization and multitasking
Additional Information
Nambour, Queensland, Administration, customer service, reception, sales support, office roles
Timeline
Administration Officer / Data Entry & Application Support
Foundation for the Education of Needy Children (FENC Fiji)
03.2024 - 09.2026
Customer Service Representative – Sales
Carpenters Finance
01.2022 - 12.2022
Bachelor of Commerce -
The University of the South Pacific (USP)
02.2018 - 03.2021
Various Roles
Mark One Apparel; Tappoo Company Limited; FMF
01.2018 - 12.2021
Foundation Science -
The University of the South Pacific (USP)
02.2017 - 09.2017