Eri Okutsu
West Melbourne,VIC
Summary
Developed skills in therapeutic environment and effective treatment plans.
Experienced with Remedial massage techniques to reduce pain and improve mobility. Specialised trigger point technic and passive stretch. Utilizes tailored treatment plans to address specific client needs.
Offering positive attitude, creating a welcoming environment and fostering client relationships through effective communication.
Overview
12
12
years of professional experience
Work History
Remedial Massage Therapist
City Osteopathy
06.2022 - 10.2023
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Remedial Massage Therapist
Luna Massage Therapies
08.2015 - 06.2022
- Utilised trigger point therapy and passive stretch to address clients' specific pain points, contributing to improved mobility and pain reduction.
- Reduced clients' stress levels by incorporating relaxation techniques into each therapy session.
- Contributed to a positive workplace
- Ensured a comfortable environment, maintaining clean and organised treatment rooms.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Assessed clients to determine appropriate massage techniques to apply.
Massage Therapist
Hotel Hanaougi
08.2014 - 01.2015
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Massage Therapist
Reflesh
02.2012 - 05.2013
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Learned new massage techniques and treatments.
Massage Therapist
Sakura Lounge
05.2011 - 03.2012
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Education
Diploma of Remedial Massage Therapy
Endeavour Collage of Natural Therapy
Melbourne, VIC04-2012
Japanese Physiotherapy
East Japan Association of Physio-therapy
Tokyo Japan06-2009
Certificate of Facial And Body Beauty Therapist
Self Study
10-2014
Skills
- Deep tissue massage
- Stretching techniques
- Pregnancy massage
- Hot stone massage
- Cupping
- Trigger point therapy
- Reflexology
- Facial treatment
- Teamwork
Languages
Japanese
Native or Bilingual
English
Advanced (C1)
Timeline
Remedial Massage Therapist
City Osteopathy
06.2022 - 10.2023
Remedial Massage Therapist
Luna Massage Therapies
08.2015 - 06.2022
Massage Therapist
Hotel Hanaougi
08.2014 - 01.2015
Massage Therapist
Reflesh
02.2012 - 05.2013
Massage Therapist
Sakura Lounge
05.2011 - 03.2012
Diploma of Remedial Massage Therapy
Endeavour Collage of Natural Therapy
Japanese Physiotherapy
East Japan Association of Physio-therapy
Certificate of Facial And Body Beauty Therapist
Self Study
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