Eric Durocher
Oakleigh East,VIC
Summary
Hardworking and highly skilled professional plumber looking for a career change. Excellent technical, project management, customer service and decision-making abilities developed several years of experience.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Goldstream RV
Pakenham, Vic
04.2013 - 05.2024
- Conducted gas line connections for various appliances including stoves and hot water heaters.
- Installed pumps and backflow prevention devices according to local codes.
- Read blueprints accurately to determine dimensions of piping required for installation projects.
- Researched current industry standards so that all installations are compliant with applicable regulations.
- Maintained records of work performed on each job site including material used and time spent on the job.
Plumbing Apprienticeship
Master Plumbers Australia
Melbourne, Vic
02.2009 - 04.2013
- Responded promptly to service requests from customers regarding plumbing issues.
- Assisted journeymen plumbers in the installation of plumbing systems, fixtures, and equipment.
- Adhered to local building codes when installing new plumbing components.
- Demonstrated excellent customer service skills when interacting with clients.
Pizza Chef
Shine Restuarant
Glen Waverley, VIC
11.2005 - 11.2008
- Cleaned kitchen equipment and surfaces in accordance with health and safety regulations.
- Operated commercial kitchen appliances such as mixers, grinders, slicers and ovens safely.
- Mixed doughs according to specific recipes and techniques.
- Inspected finished pizzas for quality assurance prior to serving them.
Dining Room Server
Banff Centre
Banff, Canada
04.2000 - 03.2005
- Provided excellent customer service to ensure repeat business.
- Assisted in training new servers on proper procedures for taking orders, delivering food, bussing tables.
- Assisted with setting up dining room for special events.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Bakery Manager
Kellers Foods
Banff, Alberta, Canada
02.1996 - 04.2000
- Performed administrative tasks such as scheduling employee shifts, and managing customer complaints.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
- Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
Education
Certificate IV in Plumbing - Constuction
Homsglen Tafe
Chadstone04-2013
Skills
- Flexible and Adaptable
- Teamwork and Collaboration
- Customer Service
- Intermediate Microsoft word
- Intermediate Excel
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
- Registered Plumber
- Fork Lift License (High Risk Work)
Refence
Goldstream RV
Sean Noble or Russell Wilmott
03 5941 5571
Timeline
Goldstream RV
04.2013 - 05.2024
Plumbing Apprienticeship
Master Plumbers Australia
02.2009 - 04.2013
Pizza Chef
Shine Restuarant
11.2005 - 11.2008
Dining Room Server
Banff Centre
04.2000 - 03.2005
Bakery Manager
Kellers Foods
02.1996 - 04.2000
Certificate IV in Plumbing - Constuction
Homsglen Tafe
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