Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Fetaui

Brisbane,QLD

Summary

Dynamic Youth Care Worker with a proven track record at Anglicare Southern Queensland, excelling in youth supervision and crisis intervention. Skilled in developing individualized care plans and enhancing emotional well-being through positive reinforcement. Adept at fostering resilience and promoting self-sufficiency, ensuring a safe and nurturing environment for at-risk youth.

Experienced with creating safe and supportive environments for youth. Utilizes conflict resolution and crisis intervention skills to promote positive outcomes. Knowledge of behavioral management techniques and emotional support strategies.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Youth Care Worker

Anglicare Southern Queensland
08.2013 - Current
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
  • Assisted with daily living skills training, supporting self-sufficiency among program participants.
  • Utilized system model to teach youth life skills in accordance with individualized treatment plans.
  • Ensured proper medication administration for individuals under my care according to doctors'' orders.
  • Assisted in proper evacuation of youth during emergency situations such as inclement weather.
  • Established clear expectations for behavior within the residential facility, reinforcing accountability among youths in our care.
  • Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Developed individualized care plans to address specific needs and goals of each child.
  • Evaluated needs of youth and outlined measures to address.
  • Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
  • Led weekly group therapy sessions focusing on topics such as anger management, coping strategies, relationship building, and self-esteem enhancement.
  • Maintained accurate case records, ensuring compliance with organizational policies and state regulations.
  • Maintained detailed records of each youth's progress and challenges to inform care strategies and interventions.
  • Advocated for rights and needs of youth in care at community and policy-making forums.
  • Supported transition of youth back into their communities or to independent living situations with tailored life skills training.
  • Organized cultural and educational field trips to enhance learning experience and broaden horizons.

Store Manager

Sorage King
02.2009 - 04.2011
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Cardiopulmonary Resuscitation (CPR)

F.A.S.T Training
07-2025

Improving Lives

Anglicare
03-2025

Positive Behavior Support (Standards of Care)

Anglicare
03-2025

WPH&S

Anglicare
03-2025

Therapeutic Crisis Intervention

Anglicare
02-2025

Medication Managment

Anglicare
02-2025

Hope And Healing

Anglicare
05-2024

First Aid

F.A.S.T Training
07-2023

Cross-Cultral Competency

Anglicare
04-2023

Diploma of Community Services (CHC52015) -

Insititute Of Pacific Australia
11-2018

Skills

  • Youth supervision
  • Multicultural sensitivity
  • Self-care techniques
  • Behavior management
  • Mandated reporting
  • Abuse identification
  • Child development
  • Life skills teaching
  • Mental health support
  • Positive reinforcement
  • Family engagement
  • Group and individual sessions
  • Records management
  • Educational support
  • Substance abuse awareness
  • Records maintenance
  • Resilience building
  • Policy development
  • Plan of action development

Certification

  • Diploma Of Community Services
  • First Aid
  • CPR
  • Therapeutic Crisis Intervention
  • Hope & Healing
  • Medication Management
  • Cross-Cultural Competency

Timeline

Youth Care Worker

Anglicare Southern Queensland
08.2013 - Current

Store Manager

Sorage King
02.2009 - 04.2011

Cardiopulmonary Resuscitation (CPR)

F.A.S.T Training

Improving Lives

Anglicare

Positive Behavior Support (Standards of Care)

Anglicare

WPH&S

Anglicare

Therapeutic Crisis Intervention

Anglicare

Medication Managment

Anglicare

Hope And Healing

Anglicare

First Aid

F.A.S.T Training

Cross-Cultral Competency

Anglicare

Diploma of Community Services (CHC52015) -

Insititute Of Pacific Australia

Similar Profiles

CREATE PROFILE
Eric Fetaui