Eric Lao
Melbourne
Summary
Ambitious Information Technology Intern currently about to complete a Bachelor in Information Technology and pursuing real-world experience to develop acquired skills. Offering a strong understanding of device configuration, networking protocols, and operating system specifications. Proficient in cybersecurity and eager to learn new processes, programs, and procedures quickly to maximize contributions to user, team, and business success.
Overview
6
6
years of professional experience
Work History
Sandwich Hand
The Alice Pizza and Cafe
06.2025 - Current
- Facilitated accurate preparation of specialized orders, catering to dietary restrictions or specific requests from customers.
- Cook Breakfast, Bake Pizza, Make coffee
- All rounder as a cashier and Barista as well.
- Make Sandwiches for opening
Kitchen Hand
Tombo Den
05.2025 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Kitchen Prep Cook
Grill Americano
11.2023 - 12.2024
- Food Preparation: Assist chefs and cooks with basic food preparation tasks, such as chopping vegetables, preparing ingredients, and assembling simple dishes
- Stock Management: Monitor and restock ingredients and supplies as needed, informing head chef what is needed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Bartender/Food Runner
Melbourne Cricket Ground
08.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Product Relabeling Specialist
Natural Brand Pty Ltd
03.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Waiter
Tube Cafe
02.2021 - 10.2021
- Welcoming and seating guests
- Taking guest orders
- Communicating them effectively to the kitchen and in addition
- Memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks
Stock Associate
Fruit Hive
01.2020 - 11.2020
- Maintains correct quantities of items on shelves
- Generates price labels for products
- Orders replacement product
- Breaks down and discards empty packaging
- Prepares product for shipment
Education
Bachelor - Information Technology
Monash University
12-2025
Skills
- Cross-Selling and Upselling
- Critical thinking and problem solving
- Teamwork and Collaboration
- Flexible schedule
- Customer support
- IT strategy and planning
- Organization
- Flexibility
- Positive attitude
- Clear communication
Languages
English
Full Professional
Khmer
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Sandwich Hand
The Alice Pizza and Cafe
06.2025 - Current
Kitchen Hand
Tombo Den
05.2025 - Current
Kitchen Prep Cook
Grill Americano
11.2023 - 12.2024
Bartender/Food Runner
Melbourne Cricket Ground
08.2023 - 05.2024
Product Relabeling Specialist
Natural Brand Pty Ltd
03.2023 - 07.2023
Waiter
Tube Cafe
02.2021 - 10.2021
Stock Associate
Fruit Hive
01.2020 - 11.2020
Bachelor - Information Technology
Monash University
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