Summary
Overview
Work History
Education
Skills
Timeline
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Eric Marchese

Sydney

Summary

Responsible for developing relationships with national and international clients for the company, with the goal of reaching global sales revenue goals by targeting specific accounts.

Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.


Strong expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies.

Overview

10
10
years of professional experience

Work History

Key Account Manager

Hertz
03.2022 - Current
  • Build & Maintain Relationships at multiple levels within the customers to drive business growth.
  • Managed over 50 accounts with a total yearly expenditure of $42,000,000
  • Frequently visiting and presenting projects to clients locally and interstate.
  • Achievement of key business sales, retention and lead generation KPI’s.
  • Lead negotiations with customers across all commercial metrics, including promotional programs, pricing & assortment, to achieve the company’s commercial objectives.
  • Development and execution of joint business plans.
  • Ensuring the customer's voice is heard throughout the process, in close collaboration with the company multifunctional teams.
  • Key player in the strategic planning process, have applied my experience and understanding of customers, retailers' strategy and category needs.
  • Identify and prioritise opportunities for future business development.
  • Customer forecast. Leverage customer systems, and market performance data to maintain demand plan with high degree of accuracy.
  • Manage and achieve budget revenue keeping track of expenditure, transactions, percentage of growth and utilisation on a quarterly basis.
  • Ability to lead a customer focused team, building culture and drive success
  • Experience in the delivery of presentations to various work groups
  • Build strategy & engagement with new & existing clients
  • Able to build collaborative and cross-functional relationships with key accounts
  • Able to maintain a high level of support to the customer in business-as-usual activities that services and supports the baseline business with the accounts.
  • Ensuring smooth execution of projects by managing the pipeline proactively across functions and business units.
  • Identify new sales opportunities & ensure a strong pipeline of new business with existing and new customers.
  • Develop in-depth understanding of customers, markets, competitors, and trends to identify actionable insights.
  • Support the State Manager to develop and execute a commercial plan that drives sustainable & profitable growth, aligned with the company’s strategic growth platforms.
  • Analyse the marketplace for new opportunities & develop deep, trusted relationships
  • Maintaining accurate sales and opportunity pipeline
  • Achieve and exceed established revenue target
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.

National Business Development Manager

Duemme Investments Australia PTY LTD
11.2018 - 03.2022
  • Exceeded targets by building, directing and motivating high-performing sales team, bringing in a yearly total of $15,000,000
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Met with customers to give sales presentations, negotiate contracts and promote services.
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
  • Liaised with marketing and product development departments to maintain brand consistency.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Trained and developed exceptional sales leaders.

Sales Manager

Vodafone Hutchison Australia
04.2014 - 11.2018
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Held weekly meetings to identify techniques to overcome sales obstacles.
  • Developed and implemented comprehensive salesperson training program.
  • Produced contracts, reports, letters, and proposals for clients.
  • Resolved customer issues quickly and managed over 3000 accounts to increase sales and meet quotas.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.

Education

BBA - Business Economics

University of Palermo
Palermo, Italy
06.2011

Skills

  • Sales Records Management
  • KPI Tracking
  • Profit Target Achievement
  • Lead Generation Campaigns
  • Loyalty Building
  • Verbal and Written Communication
  • Cross-functional Collaboration
  • Organizational Skills
  • Sales Forecasting
  • Account Retention
  • Strategic Planning
  • Problem Solving
  • Customer Retention
  • Account Growth

Timeline

Key Account Manager

Hertz
03.2022 - Current

National Business Development Manager

Duemme Investments Australia PTY LTD
11.2018 - 03.2022

Sales Manager

Vodafone Hutchison Australia
04.2014 - 11.2018

BBA - Business Economics

University of Palermo

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Eric Marchese