Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Eric Osala

Mount Annan,NSW

Summary

Experienced in effectively promoting products and boosting revenue through strong customer connections and persuasive sales recommendations. Skilled in setting up displays, restocking shelves, and providing knowledgeable assistance to in-store customers. Enhancing store loyalty is critical.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bell Canada
Thunder Bay, ON
11.2022 - 06.2024
  • Identified customer needs and offered appropriate solutions to meet those needs.
  • Developed relationships with customers in order to increase sales opportunities.
  • Provided accurate pricing information on products or services requested by customers.
  • Upsold additional products or services when applicable during phone calls.
  • Kept track of daily sales performance against targets set by management.
  • Handled inbound telephone calls from interested customers.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Met sales goals by acquiring new clients

Sales Manager

The Bargan Shop
Nipigon, ON
06.2021 - 04.2022
  • Greeted customers and provided excellent customer service.
  • Operated the cash register to complete transactions.
  • Performed inventory checks regularly to ensure accuracy of stock levels.
  • Developed knowledge of current fashion trends and styles to better assist customers.
  • Contributed to positive guest interactions through speedy location of wanted items

Education

Diploma - Carpentry

Fanshawe College
London Canada
05-2019

High School Diploma -

Nipigon Red Rock District Secondary Academy
Red Rock Ontario
06-2018

Skills

  • Product Sales
  • Promotional support
  • Upselling
  • Sales Development
  • Order Processing
  • Payment Processing
  • Energetic self-starter
  • Excellent communication skills
  • Listening Skills
  • Sales Training
  • Guest Relations
  • Exceeds sales goals

Affiliations

  • shoe collection of over 230 authentic shoes
  • longstanding appreciation for sports and the equipment required
  • my wardrobe was over 3 bags full in transit to AUS with trending and stylish apparel

Languages

English
Native/ Bilingual
Finnish
Limited
French
Elementary
Spanish
Elementary

Accomplishments

  • while working at bell, i completely sold out on phones that other associates were unable to sell due to my charisma and hardwork

References

References available upon request.

Timeline

Sales Associate

Bell Canada
11.2022 - 06.2024

Sales Manager

The Bargan Shop
06.2021 - 04.2022

Diploma - Carpentry

Fanshawe College

High School Diploma -

Nipigon Red Rock District Secondary Academy
Eric Osala