Eric Pham
Lidcombe,Australia
Summary
Dynamic Production Supervisor with over 7 years of experience in the food processing industry, demonstrating a strong ability to lead teams and optimize production efficiency. Expertise in ensuring adherence to quality control standards while promoting safe work practices, resulting in enhanced team performance and minimal waste. Proven track record in scheduling, staff management, and fostering a collaborative environment to meet and exceed production targets. Committed to continuous improvement and staff development, employing excellent communication and leadership skills to drive operational success.
Overview
14
14
years of professional experience
Work History
Production Supervisor
Retail Ready Operations Coles
, NSW
02.2023 - Current
- Planned and supervised daily production activities to meet efficiency and quality standards.
- Independently supervised a team of 120+ staff members.
- Trained team members on safety protocols and equipment usage.
- Coordinated work schedules to meet production targets and deadlines.
- Implemented and monitored safety protocols, ensuring compliance with industry regulations.
- Ensured adherence to HACCP, GMP, WHS standards while maintaining accurate audit records.
- Conducted training sessions to enhance staff skills in food safety practices.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Analyzed production and OEE data to identify performance gaps and reduce equipment downtime.
- Applied LEAN manufacturing principles and 5S workflow to optimize efficiency and minimize waste.
- Collaborated with cross-functional teams to align on production targets.
Senior Production Supervisor
My Muscle Chef
03.2020 - 03.2023
- Coordinated production volume schedules to consistently meet KPIs.
- Managed supervisors and team leaders to enhance skills and achieve business objectives.
- Trained production supervisors on CQC machine operations, tracking output for optimal productivity.
- Identified opportunities for continuous improvement initiatives through cost savings analysis.
- Monitored and reported on production team performance metrics.
- Developed effective strategies to boost overall productivity.
- Oversaw staffing rosters, ensuring labor costs remained within budget.
- Investigated and implemented preventative measures for quality and safety incidents as part of WHS committee.
- Encouraged team members to report hazards and safety incidents.
- Monitored inventory levels and managed supply chain logistics for timely deliveries.
- Resolved conflicts between departments regarding deadlines or workflow bottlenecks.
- Supervised and trained staff in the use of equipment, safety protocols, and quality control procedures.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
Production Team Leader
My Muscle Chef
10.2018 - 03.2020
- Supervised a team of 10 staff members to ensure operational efficiency.
- Led team meetings to discuss production goals and address challenges.
- Facilitated communication between departments to streamline operations.
- Established and implemented standards and procedures for high-quality production.
- Completed Pre-Ops and other documentation as required.
- Oversaw part of production process, assisting production supervisor.
- Ensured compliance with WH&S and food safety regulations for all team members.
- Followed manager's instructions to complete daily tasks effectively.
- Prepared all ingredients prior to shift start while reporting to shift manager.
- Calculated production volume against time frame to achieve targets.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Chef De Partie
Ramada Hotel
09.2016 - 07.2018
- Prepare and cook foods to order with variable cooking techniques.
- Portion meat and fish as required.
- Follow recipes and prepare food to restaurant standards.
- Work in any sections of kitchen without any supervision.
- Consulting daily with Head Chef on any daily requirements or functions.
- Assist Sous chef with making Pizza with wood fire Oven.
- Experience with Ladder, Pan, Pizza and Grill Sections of kitchen.
- Knowledge of all standard procedures and polices pertaining food preparations receiving, storage and sanitation.
- Ability to run the pass and send food out on time as well as stock taking.
- Carrying out daily duties as required by management.
Pharmacy Assistant
Pharmacy Bankstown
04.2011 - 08.2016
- Key Responsibilities
- Assist in preparation and dispensing of Medications.
- Greeting and direct consumers to required medications.
- Record new patient information for pharmacy records.
- Processing over the counter payments.
- Managed inventory by restocking shelves and organizing pharmaceutical products.
- Assisted pharmacists in preparing and dispensing medications for patients.
- Handled customer inquiries and provided information on medication usage.
Education
School Certificate -
Chester Hill HighSchool
04-2013
Food Safety Supervisor -
Food Processing Certificate 3 -
Skills
Leadership and team management
Production planning and scheduling
Quality control and assurance
Lean manufacturing and 5S implementation
Health, safety and compliance
Problem solving and root cause analysis
OEE and KPI monitoring
Technical knowledge and equipment expertise
Communication and collaboration
Training and staff development
Audit management
Data analytics
Verbal and written communication
Languages
English, Vietnamese
Languages
English
Full Professional
Vietnamese
Full Professional
Accomplishments
- Employments of the month
- Most recognize the leader among the team
- Chair of the Health and Safety Committee
References
References available upon request.
Timeline
Production Supervisor
Retail Ready Operations Coles
02.2023 - Current
Senior Production Supervisor
My Muscle Chef
03.2020 - 03.2023
Production Team Leader
My Muscle Chef
10.2018 - 03.2020
Chef De Partie
Ramada Hotel
09.2016 - 07.2018
Pharmacy Assistant
Pharmacy Bankstown
04.2011 - 08.2016
School Certificate -
Chester Hill HighSchool
Food Safety Supervisor -
Food Processing Certificate 3 -
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