Eric Singh
Sydney,NSW
Summary
Dynamic culinary professional with extensive experience at Machiavelli's Italian Ristorante, excelling in food safety and customer service. Proven track record in developing innovative recipes and enhancing team performance through effective training. Skilled in optimizing ingredient usage, achieving cost efficiency while maintaining high-quality standards and customer satisfaction.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Chef
Machiavelli's Italian Ristorante
Sydney, NSW
09.1992 - 12.2025
- Oversaw daily kitchen operations, ensuring adherence to quality standards and food safety regulations.
- Developed and executed innovative Italian recipes, enhancing menu offerings and customer satisfaction.
- Trained and mentored junior kitchen staff, fostering skills development and teamwork.
- Implemented cost control measures, optimizing ingredient usage while maintaining dish quality.
- Conducted regular inventory assessments to manage stock levels effectively and reduce waste.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
Manager
McDonald's
Kings Cross Nsw
03.1986 - 03.1992
- Led team to enhance operational efficiency through improved workflow processes.
- Implemented training programs for staff to ensure consistent service quality.
- Streamlined inventory management practices, reducing waste and improving cost-effectiveness.
- Developed and enforced safety protocols, ensuring compliance with health regulations.
- Oversaw financial performance, optimizing budget allocations for maximum profitability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
St Mary’s Christian Brothers
City11-1988
St Mary’s Christian Brothers
City11-1988
Skills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
Accomplishments
Higher school certificate 3 management courses through McDonald's food safety supervisor
Certification
High school certificate
Languages
Hindi
Full Professional
Timeline
Chef
Machiavelli's Italian Ristorante
09.1992 - 12.2025
Manager
McDonald's
03.1986 - 03.1992
High School Diploma -
St Mary’s Christian Brothers
St Mary’s Christian Brothers