As a highly motivated and detail-oriented Laboratory Technician at Alex Fraser Asphalt Group, I am responsible for ensuring the quality of construction products, managing a high volume of finished product sampling and testing, and maintaining laboratory equipment and records. In my previous role as HCP Rostering Officer at the Australian Vietnamese Women's Association, I provided quality customer service and demonstrated strong interpersonal skills in liaising with clients, carers, and other service providers. As an Operations Manager at Saigon Star International School, I effectively led daily operational aspects in HR and OPS Departments and handled sensitive information with confidentiality and respect. Additionally, I have extensive experience in retail store management and shipping coordination, which equipped me with strong communication, critical thinking, and problem-solving skills.