Summary
Overview
Work History
Skills
Professional References
Timeline

Eric Williams

Hamilton,QLD

Summary

Detail-oriented team player, adept at managing multiple projects and BAU (Business As Usual) processes with a high degree of accuracy. Skilled in streamlining payroll operations and keen on leveraging data analytics for process improvements. Seeking to contribute expertise in a challenging payroll leadership role that allows for innovation.

Overview

8
8
years of professional experience

Work History

HR Services - Payroll

Mater Misericordiae Hospital
01.2022 - Current
  • Identification of potential issues with compliance and faults
  • Pioneered development of key exception reports significantly improving process and reporting mechanisms, reducing time to generate from 3 hours to 5 minutes
  • Guided team members through new process adoption, tailoring coaching methods to individual learning styles
  • Improvement of existing processes for greater accuracy or efficiency.

Customer Service Assistant

Ampol Petroleum
09.2020 - 12.2021
  • Managed financial transactions, ensuring accuracy and compliance
  • Addressed customer inquiries, demonstrating problem-solving skills in a fast-paced environment
  • Contributed to team operations, maintaining consistent service quality in day-to-day tasks.

Payroll Officer

Brisbane Catholic Education
03.2020 - 08.2020
  • Managed end-to-end payroll transactions for portfolio of ~20 schools, ensuring accuracy and timeliness
  • Faced and navigated a challenging work environment, maintaining professionalism and commitment to duties
  • Initiated development of an increment calculator to streamline processes (project not completed due to lack of management support).

Contracted Payroll Officer

Virgin Australia
10.2019 - 11.2019
  • Efficiently managed payroll inbox and assisted with various payroll processing tasks
  • Quickly adapted to new Payroll systems and processes including Weekly/Fortnightly/Monthly Pay cycles, demonstrating the ability to learn and operate effectively in short-term roles.

Payroll Officer

Queensland Education
01.2018 - 08.2019
  • Responsible for processing of payroll transactions for a significant segment of over 4000 employees, ensuring accuracy and punctuality
  • Effectively collaborating across various regions and departments utilizing ServiceNow CRM.

Sandwich Artist/Store Manager

Subway
12.2015 - 04.2017
  • Managed financial and administrative tasks including daily banking and rostering
  • Leding team by example, fostering a collaborative and efficient work environment
  • Successfully transitioned from colleague to manager, maintaining professionalism and team trust.

Skills

  • T-SQL Language
  • Microsoft Office Suite (incl VBA)
  • Microsoft Power Apps
  • Aurion (Payroll System)
  • Microsoft Power BI
  • Kronos (Payroll/Timekeeping System)
  • Windows PowerShell
  • Written communication
  • Critical thinking

Professional References

  • Shontay Nona, HR Helpdesk Manager, Shontay.Nona@Mater.org.au
  • Shaun Hansen, Senior Payroll Services Manager, Shaun.Hansen@Mater.org.au
  • Hayden Pontikos, Remuneration and Benefits Officer, Hayden.Pontikos@Mater.org.au

Timeline

HR Services - Payroll - Mater Misericordiae Hospital
01.2022 - Current
Customer Service Assistant - Ampol Petroleum
09.2020 - 12.2021
Payroll Officer - Brisbane Catholic Education
03.2020 - 08.2020
Contracted Payroll Officer - Virgin Australia
10.2019 - 11.2019
Payroll Officer - Queensland Education
01.2018 - 08.2019
Sandwich Artist/Store Manager - Subway
12.2015 - 04.2017

Similar Profiles

CREATE PROFILE
Eric Williams