Eric Xu
SYDNEY,NSW
Summary
Driven customer service professional with strong problem-solving and time management skills. Experienced in fast-paced environments, ensuring exceptional dining experiences and efficient front desk operations.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
KEI
01.2024 - 06.2024
- Delivered exceptional customer service to create memorable dining experiences.
- Set up and cleaned dining areas efficiently before and after service to maintain cleanliness and readiness.
- Delivered food and beverages promptly to tables following restaurant standards.
- Coordinated multiple tasks simultaneously while staying organized under pressure to ensure smooth service.
Front Desk Receptionist
Varsity Shores
03.2022 - 07.2023
- Greeted visitors warmly and guided them to appropriate departments, enhancing visitor experience.
- Managed incoming calls and efficiently routed them to relevant staff members, ensuring timely communication.
- Collaborated with team members to streamline front desk operations, contributing to improved service delivery.
- Assisted with administrative tasks, including filing and data entry.
Education
Bachelor of Electrical Engineering -
University of New South Wales
Sydney, NSW12-2028
Skills
- Problem solving
- Customer service
- Time management
- Salesmanship
- Team collaboration
- Efficient organization
Languages
Chinese (Mandarin)
Professional
English
Native/ Bilingual
Timeline
Wait Staff Member
KEI
01.2024 - 06.2024
Front Desk Receptionist
Varsity Shores
03.2022 - 07.2023
Bachelor of Electrical Engineering -
University of New South Wales