Eric Zhang

Corpay (NYSE:CPAY), a leading global business payments company. It is a Fortune 1000 firm, an S&P 500 member and has USD $3.98B in annual revenue with a market capitalization of USD $23.59B

Key Achievements:

• Onboarded 20+ clients in the first year, each with over AUD 3M in FX exposure, generating more than AUD 500K in new revenue.
• Achieved 105% YoY revenue growth in second year, exceeding AUD 1M in annual client revenue.

Key Responsibilities:

• Identify business opportunities by sourcing prospects and evaluating their FX needs.
• Harvest sales channels within the sales region as per the Regionalised strategy and target markets. This includes Business Networking, Exhibitions, Sponsorship Events, and Telephone solicitation.
• Sell Corpay solutions using a consultative approach, presenting tailored FX and payment strategies.
• Manage onboarding processes while maintaining exemplary customer experience.
• Engage with C-Suite executives and leverage sales automation tools for pipeline and CRM efficiency.

1919 Lanzhou beef noodle was established in 2018, the company is currently running 20+ stores across Sydney, Canberra, and Brisbane

Key Achievements:

• Accomplished a project of 8 new stores valued at $5 million within the set timeframes and allocated budget, 3 of the new stores being completed during the Covid-19
• As lead negotiator, coordinated with other cross-functional teams in the development, and fulfillment of contract requirements, in accordance with corporate policies and regulatory agencies
• Introduced analytics model to prioritize portfolio growth strategy; prioritized reinvestment matrix; developed and implemented analytical tools for financial analysis and reporting to senior management
• Quickly developed credibility with counterparts and maintained relationships to ensure accurate and detailed project status reporting and anticipation of risks for timely corrective actions

Key Responsibilities:

Risk Management

• Listen to input from other divisions e.g Franchise manager then find ways to help achieve goals without damaging department’s ability to manage risk and control payment delinquency to acceptable levels
• Conduct preliminary review and Risk Assessment Analysis of proposed projects prior to seeking all approvals required for the site to be delivered
• Evaluate the company’s previous handling of project risks, and comparing potential project risks with criteria set out by the company such as costs and legal requirements
• Using foot traffic tracking method to gain insight into the success of the business within targeted locations

Demographics & Psychographics Reports

• Research and analyse market demographics for several designated market areas including major metropolitan areas – i.e Study consumer behavior in said areas to determine patterns of potential walk-in clientele; as part of using foot traffic tracking method to gain insight into the success of the business within targeted locations

Customer Service & Relationship Building

• Respond to messages and inquiries from various parties and use well-developed activelistening and open-ended questioning skills to promote quick issue resolution
• Keep in touch and periodically follow-up with the existing clients to increase the inflow of referrals and maintain clients’ loyalty

Strong Analytical Skills

• Analyse the total cost of ownership (TCO) of a lease and/or compare various build options in order to minimize the cost while helping the business to achieve deployment objectives

Stakeholder Engagement & Communication (Written & Verbal) Skills

• Conduct fruitful lease negotiations with landlord, Westfield, QIC or other shopping centre leasing managers
• Constantly assist by submitting weekly and monthly report and daily updates on the market details and clients` feedback to improve the overall performance level
• Prepare detailed project budget and plan to schedule key project milestones, workstreams and activities
• Liaise with a network of external property agencies and company partners in an effort to source new leads for the business; provide timely and accurate information and status updates to all key stakeholders
• Communicate effectively with stakeholders at various levels within the organisation regarding progress against goals and expectations as well as any issues or risks encountered along the way
• Develop business by arranging and attending networking events and meetings through major business groups

Team Collaboration

• Expand market understanding and increase company’s revenue potential by giving absolute support to junior agents and attending joint meetings
• Advise and lead the wider team on the status of sites and focus areas of the project
• Interface between the project team and the day-to-day by fostering effective working relationships with designers, shop-fitters, technical professionals, project team members and stakeholders

Sun Alpha Company specializes in importing and supplying original, popular, high quality Japanese products from Sanrio and San-X, Studio Ghibli to Australia; e.g Ceramics & tableware, clothing, bedding and other daily accessories

Key Achievements:

• Founded a profitable small business ploughing in ~$150k in returns marked by +200% growth just under 2 years
• Secured status of “Approved Vendors of Costco Australia” and set record as the pioneer company in Australia to import the Marshmallow Cushion into the market
• Maintained 100% employee retention predicated on strong administrative, organisational and time management skills used to supervise and train 5 motivated employees

Key Responsibilities:

• Drove administrative functions such as management of day-to-day operations of the busy online shop (covering selection, purchasing, and import of Japan popular products) and accompanying blog
• Identified amounts needed by the business to cover debts, e.g Paying employees and suppliers through cash flow modelling to create insight into business assets, income, expenditure, and debts to inform its future performance
• Deployed superior written and verbal communication skills to promote products on multiple channels, including social media, online ad campaigns, and word-of-mouth initiatives

Little Innoscents Pty Ltd is one of the leaders in organic baby skincare industry

Key Achievements:

• Developed 2 new accounts in 12 months accentuated by revenues totalling to ~$300k following development of a new brand of baby skincare product series
• Instrumental in connecting the company to the CBME (China Children Baby Maternity EXPO)
• Represented company in successful negotiations with customers and clients using direct meetings and convincing presentations, exemplifying excellent client relations

Key Responsibilities

• Identified and helped develop strategic relationships with International business partners or potential clients
• Ensured implementation and monitoring of initial product assessments and suggested improvements via supplier communications
• Exhibited technical proficiency by maintain and enhance design and user accessibility of company website; operating the company WeChat account
• Relied on proven organisational skills to plan a smooth sample delivery schedule for local and international clients; synchronize design & placement of advertising campaigns as well as collect sales presentation materials

Specializing in manufacturing & export of high volume, quality, Australian Infant Formulas - into the China, Middle Eastern & Australian Markets with full CNCA accreditation for export into China

Key Achievements:

• Quick promotion from Accounts Assistant to Warehouse and Logistic Manager within a year
• Complimented by senior management with a formal acknowledgment for excellence in meeting multi deadlines
• Raked in ~$800k in revenues, following the successful development of 2 new OEM brands for the company
• Contributed to the Toora factory production line expansion and warehouse expansion projects

Key Responsibilities

• Conducted regular inventory checks to ensure that all materials were accounted for and available when needed
• Attained safe and timely delivery via effective coordination of materials transportation and logistics
• Maintained clear communication with overseas packaging & raw material suppliers for timely delivery of samples
• Cultivated and kept good relations with both existing and new suppliers by following up on orders and shipping issues

• Developed strong relationships with vendors to ensure a quality product at reasonable prices and on-time deliveries
• Reviewed production schedules daily to determine the availability of required items and expedite orders as needed
• Preparing quotations, contracts, and monthly statistical reports
• Following up on orders and shipping issues

COSCO Oceania Chartering deals in chartering vessels and canvassing both general and bulk cargo in the Oceania region

• Managed all aspects of receiving and shipping operations by company policy and procedures
• Ensured that all shipping documents were completed correctly before transporting products to customers’ locations
• Refined communication skills through frequent correspondence with harbour masters and shipmasters
• Collected BDI information and prepare monthly report