Erica Buan
Dudley Park,Australia
Summary
Seeking a position in the industry where I can apply my personal and professional skills and further sharpen developed skills from previous positions and related experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Electrical Apprentice
Magellan Power
Bibra Lake, WA
10.2024 - Current
- Assisted in installation and maintenance of electrical systems under supervision.
- Supported team in completing projects on time by adhering to established protocols and timelines.
- Trained new apprentices on safety practices and tool usage, fostering a culture of safety awareness.
- Developed training materials that improved onboarding processes for incoming apprentices, enhancing knowledge retention.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Enhanced team communication, preparing clear and concise reports on project progress and challenges.
Shift Supervisor
Nandos
Rockingham, WA
01.2025 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored team members on best practices for customer service and food preparation.
- Ensured compliance with health regulations during food handling and storage procedures.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Full-Time Assistant Manager
Nandos
02.2023 - 01.2025
- Training and guiding new crew members
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
- Cleaning all and closing safely during night closing
- Creating and managing crew time schedules efficiently
- Helping to improve the store
- Working alongside the restaurant manager
- Supporting the team to be the best they can be and deliver successful shifts.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Full-Time Assistant Manager
Hungry Jacks
11.2021 - 02.2023
- Operating and running the shift smoothly
- Training and guiding new crew members
- Duty of care doing first aid training and fire training
- Resolving problems or any issue
- Cleaning all and closing safely during night closing
- Helping with Front counter, Kitchen hand, Drive thru and Barista
- Creating and managing crew time schedules efficiently
- Helping to improve the store.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Shift Supervisor
Hungry Jack's
02.2021 - 11.2021
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Crew Member
Hungry Jacks
04.2018 - 02.2021
- Front counter, serving our guests with a passion and good attitude
- Kitchen area, mastering the multi-tasking of food preparation
- Drive Thru, being fast and accurate with the service but still with a passion
- Barista, prepare and serve coffee
Education
John Tonkin College Met Campus
Greenfields, Western Australia01.2020
John Tonkin College Tindale Campus
Mandurah, Western Australia01.2017
Mandurah Primary School
Mandurah, Western Australia01.2014
Jesus Eternal Word Christian Academy
Porac, Pampanga01.2012
Skills
- Adaptability
- Eagerness to Learn
- Team Player
- Technical Proficiency
- Attentive Listening
- Can Work Independently or By Team
- Staff Management
- Problem solving
- Project Planning
- Computer Skills
- Electrical experience
- Hand and power tools
- Wiring layouts
- Wiring techniques
Certification
- WA Approved Management
- Liquor License Approved Manager WA
- Provide cardiopulmonary resuscitation
- Provide basic emergency life support
- Provide First Aid
- Confine small emergencies in a facility Certification
- Use hygienic practices for food safety
- Participate in safe food handling practices
REFERENCES
1. Kuenga Norbu (Electrical Engineering Technician)
0423 667 419
2. Tabatha Driscoll (Store Manager)
0423 667 419
3. Harkirat Singh (Electrician)
0450 462 344
Timeline
Shift Supervisor
Nandos
01.2025 - Current
Electrical Apprentice
Magellan Power
10.2024 - Current
Full-Time Assistant Manager
Nandos
02.2023 - 01.2025
Full-Time Assistant Manager
Hungry Jacks
11.2021 - 02.2023
Shift Supervisor
Hungry Jack's
02.2021 - 11.2021
Crew Member
Hungry Jacks
04.2018 - 02.2021
John Tonkin College Met Campus
John Tonkin College Tindale Campus
Mandurah Primary School
Jesus Eternal Word Christian Academy