Summary
Overview
Work History
Skills
Hobbies
Timeline
Education
Erica  Cowan

Erica Cowan

Broadbeach,QLD

Summary

Dedicated Household Manager experienced in multitasking. Organizes activities and events for familiy to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds. Reliable & experienced in providing comprehensive physical and emotional care to individuals. Friendly approach whilst providing assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Have owned and managed several of my own residential properties in NZ and dealt with many property managers as a owner/landlord.

Overview

19
19
years of professional experience

Work History

Household Manager

Self Employed
12.2005 - Current
  • Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
  • Reduced family stress levels by managing schedules, appointments, and events on behalf of the household.
  • Ensured a clean and healthy living environment through meticulous attention to detail in housekeeping duties.
  • Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
  • Oversaw maintenance projects within the home to address necessary repairs or desired improvements promptly.
  • Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
  • Tailored meal plans according to dietary preferences or restrictions while providing nutritious options for all individuals in the home.
  • Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
  • Performed cleaning and organization duties.
  • Managed financial operations for household of 8-11 members.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Oversaw budget to manage expenditures and control costs.

Buying and Selling Homes

Dejean Enterprises
07.2013 - 03.2023
  • Bought and sold multiple homes
  • Managing the buying or selling process
  • Home refresh - Renovated and repaired interior and exterior of properties including managing tradesmen to complete renovation work
  • Market ready - De-cluttered and staged properties with furniture and plants to suit the style of the home
  • Cleared and landscaped sections, gardens and pool areas
  • Investigated development potential to create vision for potential buyer
  • Interviewed multiple agents to recruit with excellent communication and marketing skills with large networks to sell the properties
  • Organized Valuations and appraisals
  • Priced properties and negotiated to sell
  • Market research and liaising with mortgage broker to acquire current value and future potential value growth
  • Buying and renting property out.




Property Maintainence/Manager Director

Dejean Enterprises Ltd
08.2014 - 10.2021
  • Fielded incoming enquiries as well as outgoing cold calls for new business
  • Managed my schedules daily based on priority
  • Organising inspections and liaising with tradesmen to carry out maintenance and repairs
  • Addressing owner and tenant concerns
  • Negotiating and collecting rental income
  • Delegated tasks to others I trust when overwhelmed and cannot attend to everything
  • Actively interviewed potential tenants/tradesmen
  • Clear and concise communications especially in the area of expectations
  • Able to summarise main points and ideas for ease of remembering and convey those effectively
  • Liaised with successful tenants efficiently regarding issues or concerns with the properties
  • Created a network of tradesmen and successfully negotiated mutually beneficial partnerships which evolved into long lasting reliable relationships

Owner/Accounts Manager/Office Administrator

Cuda Country Reinforcing Ltd
Auckland, New Zealand
04.2013 - 08.2018
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Delegating tasks to achieve efficient results whilst being unafraid to be hands on.
  • Fleet manager for all company vehicles. Responsible for regular maintenance and servicing coordination.

Skills

  • Teamwork Abilities
  • Household Organization
  • Home Maintenance
  • Time Management
  • Inventory Control
  • Problem Solving
  • Attention to Detail
  • Decision Making
  • Adaptability
  • Conflict Resolution
  • Budget Management
  • Personal Assistance
  • Interior Decorating

Hobbies

Health & Fitness

It has proved important to maintain a healthy lifestyle while having a busy family life. You will often find me walking along a nature trail early in the morning or doing a Fit45 class at the gym, tramping up White Rock with friends or enjoying a 5-10km fun run. 


Collecting Plants 

During the time of staging homes to sell I staged with outdoor statement pots with Cycad palms or lemon trees and indoor feature plants such as Monstera Deliosa, Snake plants, Birds of Paradise and many more. I grew to love plants and what they had to offer. Some are good for your health and clean the air in the home and produce quality oxygen. Some just look stylish and perfectly fill an empty corner with a pop of colour and are pleasing to look at while strolling by. Currently my interest is in Cacti and various succulents, my favourite and newest plant is the Madagascar Palm, its a stunner!




Timeline

Property Maintainence/Manager Director - Dejean Enterprises Ltd
08.2014 - 10.2021
Buying and Selling Homes - Dejean Enterprises
07.2013 - 03.2023
Owner/Accounts Manager/Office Administrator - Cuda Country Reinforcing Ltd
04.2013 - 08.2018
Household Manager - Self Employed
12.2005 - Current
Dani Johnson University - , Business And Relationships
Tony Robbins - Dean Graziosi - Mastermind - ,
Ottro Management Rights Academy - ,

Education

Business And Relationships

Dani Johnson University

Personally attended seminars in Florida USA, Baltimore in Maryland, Kaitaia NZ and several online between 2016-2020

Studied Personal Development - communication and interpersonal skills, mindset and belief systems, goal setting and planning, time management and productivity, health and wellbeing

Financial Success Strategies - wealth strategies, financial management, wealth creation strategies, goal setting techniques,

Tony Robbins - Dean Graziosi - Mastermind

Attended Mastermind 3day online event June 2024

Tony Robbins' "Mastermind" event was focused on personal development, motivation, and strategies for success.

Ottro Management Rights Academy
Erica Cowan