Summary
Overview
Work History
Education
Skills
Languages
Key skills
Personal skills
Timeline
Generic

Erica Donnelly

Perth,WA

Summary

Dynamic barista with a proven track record at Caffè Torino, excelling in table service and attention to detail. Skilled in operating coffee machinery and maintaining high sanitation standards, I deliver exceptional customer experiences while managing fast-paced environments. My positive demeanor fosters a welcoming atmosphere, ensuring customer satisfaction and loyalty.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Barista

Caffè del moro
Cuneo , Italy
04.2024 - 06.2026
  • Greeted Caffè del moro guests and guided seating for café service.
  • Took food and drink orders with accurate Italian café menu knowledge.
  • Served espresso, pastries, and meals with prompt table delivery.

Kitchen Hand

Trattoria la curva
Ormea , Italy
02.2022 - 04.2024
  • Coordinated with kitchen staff on order timing and table readiness.
  • Refilled drinks and cleared tables throughout busy service periods.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Barista

Caffè Torino
Garessio , Italy
11.2017 - 10.2020
  • Took food and drink orders with accurate Italian café menu knowledge.
  • Processed payments using POS system and balanced cash drawer.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided accurate change for cash transactions using a cash register system.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Served espresso, pastries, and meals with prompt table delivery.

Education

Scuola Alberghiera
Mondovì , Italy

Skills

  • Coffee machinery
  • Table service
  • Opening and closing tasks
  • Attention to detail
  • Positive and professional

Languages

Italian
First Language
English
Intermediate (B1)
B1

Key skills

  • Excellent customer service and communication skills.
  • Friendly, positive, and professional attitude.
  • Ability to work well in a team and in a fast-paced environment.
  • Reliable, punctual, and well-organized.
  • Willingness to learn and adapt quickly.

Personal skills

  • I am a motivated, reliable, and hardworking person with good communication and teamwork skills. I am eager to learn new things, take on new challenges, and develop my professional skills. I am flexible, organized, and able to work independently or as part of a team.

Timeline

Barista

Caffè del moro
04.2024 - 06.2026

Kitchen Hand

Trattoria la curva
02.2022 - 04.2024

Barista

Caffè Torino
11.2017 - 10.2020

Scuola Alberghiera
Erica Donnelly