Erica Hess

Dynamic server with a strong work ethic and proven customer service excellence at Otto's Full Service. Skilled in cash handling and menu recommendations, I fostered lasting relationships with guests, enhancing client satisfaction and driving repeat business. Recognized for maintaining a clean dining area and delivering attentive service during high-volume periods. Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.