Erica-Jaide Lawrence

• Provided direct patient care by assessing, planning, implementing and evaluating individualised care plans.
• Facilitated communication between patients and families and other healthcare providers to ensure quality of care.
• Developed nursing care plans for complex medical conditions in collaboration with physicians and other health team members.
• Monitored and documented changes in a patient's condition including symptoms, treatments and reactions to medications or treatments.
• Administered prescribed medications according to physician orders in accordance with established policies and procedures.
• Coordinated with doctors and registered nurses to develop care plans for patients.

• Provided nursing care for patients with various medical diagnoses and treatments.
• Collaborated with other healthcare professionals to develop individualised plans of care for each patient.
• Assisted physician with examinations, tests and procedures.
• Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
• Administered medications and treatments, monitoring patients for reactions and side effects.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Advocated for patients by supporting and respecting basic rights, values and beliefs.

Care

• Reported concerns to supervisory Registered Nurse to maintain optimal care for all client needs.
• Cared for wounds by changing bandages, dressings and binders to promote healing.
• Prepared food and helped patients eat to support healthy nutrition.
• Assisted patients with bladder and bowel needs by helping them to and from the toilet, and recorded accordingly.
• Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
• Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
• Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
• Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
• Liaised between doctors and patients about care plans, progress and changing health conditions.
• Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
• Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
• Devised and maintained office systems to efficiently deal with paper flow.
• Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
• Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
• Kept detailed records of patient care though progress notes, medication administration and changes in health or other conditions.

• Devised and directed group, couples and individual dance performances.
• Helped with coordination and administration of complete dance program.
• Provided individual instruction to students.
• Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
• Set up appointments to coach students in additional techniques.
• Kept classrooms tidy and clean for classes.
• Interacted effectively by email, phone and in person with students, parents and staff members.
• Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
• Planned and oversaw marketing plans to increase studio business.
• Implemented class rules to verify each student could learn in healthy environment promoting respect and gentle discipline.
• Upheld all studio guidelines and legal requirements.
• Maintained all class records, including attendance, fees and rehearsal schedules.

• Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Calculated charges, issued table checks and collected payments from customers.
• Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
• Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Checked order accuracy and food quality before delivering to customers.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
• Increased sales of key menu items through effective upselling.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Explained preparation of various menu items, describing ingredients and cooking methods to customers.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Answered phones politely and promptly, accurately recording and confirming reservations.
• Designed custom private function and banquet packages to accommodate groups of up to 100 people, including business dinners, sales presentations, club meetings, weddings and charity events.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.