Erica Leon
Miranda,New South Wales
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Small Business Owner
Extremely Wicked
Sydney , NSW
11.2023 - Current
- Developed business plans and strategies to grow small business.
- Created budgets and monitored expenses to stay within budget limits.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- created and maintained strong customer relationships
- Ensured great quality service and products.
- Problem solving any issues that arise
- Track income and expense.
- Monitored customer feedback and implemented changes based on their suggestions.
Bar Waiter
TIVA Sydney
Sydney , NSW
08.2022 - 07.2024
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Recorded sales transactions accurately into register system.
- Greeted guests and provided them with menus.
- Checked on customers to ensure they were satisfied with their meal or drinks.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Ensured compliance with all local health department regulations regarding food safety standards.
Administrator
Condor Rendering
Sydney , NSW
01.2020 - 11.2023
- Answered incoming calls and responded to customer inquiries.
- Responded promptly to customer complaints in a professional manner.
- Performed data entry tasks into computer databases from paper documents.
- Provided general administrative support to staff members.
- Maintained filing system for important documents such as contracts and invoices.
- Updated databases with new employee information, job changes and terminations.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Assisted with budget preparation and tracking of expenses.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Bar Waiter
QT Hotel
Sydney , NSW
03.2022 - 11.2022
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Responded promptly to customer complaints in a professional manner.
- Ensured compliance with all local health department regulations regarding food safety standards.
- Greeted guests upon arrival and provided them with menus.
- Inspected glassware prior to use to make sure it was free from chips or cracks.
- Checked on customers to ensure they were satisfied with their drinks.
- Processed payments using cash registers or point-of-sale systems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Calculated charges, issued table checks, and collected payments from customers.
Education
High School Diploma -
Woolooware High School
Woolooware, NSW11-2021
Skills
- Budget Management
- Planning and execution
- customer service
- problem solving
- fast pace worker
- great independent worker
- great group worker
- Communication skills
- originality and creativity
- Focused worker
- On time project delivery
- Love for people
- Able to work during busy hours
- love for working with kids
- involved in volunteer work
Certification
- Working with children check (Volunteer)
- RSA in responsible service of alcohol
- SITXFSA001 Use Hygienic practices for food safety
- Director ID
Affiliations
- volunteered for kids camp (Southern Cross Kids Camp)
- Volunteer for Friday youth ( Eastcoast Church)
- starting a course on youth ministry and leadership
Timeline
Small Business Owner
Extremely Wicked
11.2023 - Current
Bar Waiter
TIVA Sydney
08.2022 - 07.2024
Bar Waiter
QT Hotel
03.2022 - 11.2022
Administrator
Condor Rendering
01.2020 - 11.2023
High School Diploma -
Woolooware High School
- Working with children check (Volunteer)
- RSA in responsible service of alcohol
- SITXFSA001 Use Hygienic practices for food safety
- Director ID
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