Summary

Overview

Work History

Education

Skills

Availability

References

Timeline

ERICA MAGTULOY

Parafield Gardens,SA

Summary

Focused and goal-oriented incoming nursing student with a compassionate attitude who demonstrates strong adaptability, and organisational, and interpersonal skills. Has proficient knowledge in Health and Sciences. Has experience in customer service, cashier, kitchen hand, and commercial cleaning. Empathetic Care Worker with a sensitive approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients—experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

years of professional experience

Work History

Community Care Worker

Pop Up Health

05.2024 - Current

Contributed to the improvement of community health by conducting regular home visits and assessments.
Enhanced client well-being by providing personalized care and support in their homes.
Streamlined communication between healthcare providers, clients, and families to ensure optimal care coordination.
Optimized client participation in social activities by facilitating transportation arrangements as needed.

Personal Carer

Direct Care

02.2024 - 04.2024

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
Provided safe mobility support to help patients move around personal and public spaces.

Front of House (Part-time)

Jinsan Sushi Restaurant

09.2023 - 03.2024

Keeping the front-of-house area clean, organized, and visually appealing
Maintaining a professional appearance and demeanor
Responding to customer inquiries and resolving issues or concerns.

Carer & AIN (Clinical Placement)

Calvary Aged Care Oaklands

11.2023 - 12.2023

Assisting patients with bathing, dressing, grooming, and other personal hygiene activities
Observing and monitoring the care recipient's condition and reporting any changes or concerns to healthcare professionals or family members
BGL's, ADL's and OBS
Assisting with simple medical procedures under the supervision of a registered nurse, such as wound care or medication administration
Documenting observations, interventions, and patient responses by established protocols.

Crew (Part-time)

McDonald's Myer Centre

02.2023 - 12.2023

Greet customers upon their arrival and thank them as they leave
Clean and maintain the designated area during the shift
Follow the food and safety regulations and standards.

Kitchen Hand (Part-time)

Monsoon Restaurant

06.2023 - 08.2023

Keeping food preparation areas clean
Cleaning kitchen equipment and appliances
Handling the day-to-day responsibilities and problems as they arise.

Data Encoder and E-commerce

Ctshopexpressph

05.2022 - 11.2022

Managing stocks by arranging returns, refunds and exchanges where appropriate
Communicating with customers regarding order status, delivery dates, and delivery tracking numbers
Managing social media platforms.

Waitress

Famealy Diner Restaurant

03.2022 - 09.2022

Kept server areas clean and stocked to increase efficiency while working tables
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Inspected dishes and utensils for cleanliness.

Cashier

Face View Beauty Shop

03.2021 - 08.2021

Helped customers complete purchases and locate items
Addressed customer needs and made product recommendations to increase sales
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Carer

Philippine Outreach Centre Ministries

01.2018 - 03.2018

Connected individuals with available and relevant resources
Maintained collaborative relationships with community groups and community leaders by supporting events
Supporting community events and relief efforts to assist children with their needs.