Erica Paine
Mount Isa,QLD
Summary
Energetically propelled Mount Isa Mines' operations, mastering heavy lifting and warehouse safety while ensuring seamless stock management. Excelled in utilizing forklifts for efficient merchandise handling, significantly boosting team performance. Demonstrated adaptability and leadership, mentoring new staff to elevate store standards and customer satisfaction. Dynamic individual with hands-on experience in Supply and underground operations and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Person
Mount Isa Mines
06.2011 - Current
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Maintained accurate stock levels with regular audits and timely reordering of products.
- Collaborated with team members to optimize store operations and achieve performance goals.
- Operated material handling equipment safely while loading or unloading deliveries.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
High School Diploma -
11.
Diploma Children’s Services
Certificate 3 in Warehousing
Skills
Adaptable learning
Loading and unloading
Heavy Lifting
Replenishing merchandise
Pallet jacking
Inspecting merchandise
Warehouse Safety
Picking orders
Stock Rotation
Receiving Shipments
Supply Chain Understanding
Managing stock
Problem-Solving
Multitasking and Organization
Friendly and Positive
Customer Service
Certification
- Forklift LF
- Orderpicker LO
- First Aid/ CPR
- HR Qld Driver's License
- S123
- Certificate 3 Warehousing
Additional Information
Referees
Available on request
Timeline
Store Person
Mount Isa Mines
06.2011 - Current
High School Diploma -
Diploma Children’s Services
Certificate 3 in Warehousing
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