Erick Lee
Campsie,NSW
Summary
Professional with strong experience and readiness for hospitality role. Skilled in providing exceptional guest services, problem-solving, and managing requests to enhance guest satisfaction. Known for effective collaboration with team members to achieve outstanding results and adapt to changing needs. Expertise in communication, organization, and personalized service, ensuring seamless and positive experience for all guests.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
11
11
years of professional experience
Work History
Security Officer And Concierge
Advent Security
04.2022 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, providing detailed reports for management review.
- Assisted in maintaining access control protocols and visitor logs.
- Provided exceptional customer service, addressing inquiries from staff and visitors promptly.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Provided exceptional guest services, addressing inquiries and resolving issues promptly.
- Administered first aid to individuals in emergencies, ensuring timely medical assistance.
- Led fire safety drills, ensuring compliance with emergency protocols and procedures.
- Trained staff on fire prevention techniques and proper use of safety equipment.
HVAC Sheet Metal Fabricator
Premier Ducts NSW Pty Ltd
01.2020 - 12.2020
- Collaborated with team members to ensure timely project completion and quality standards.
- Utilized hand tools and power equipment to complete installations safely and effectively.
- Operated plasma cutting equipment to ensure precision in metal fabrication.
- Fabricated metal components using MIG and TIG welding techniques.
- Interpreted blueprints and technical drawings to fabricate sheet metal components accurately.
- Operated CNC machines to fabricate precision sheet metal components.
Light and Sound Technician
The PA Connection
01.2015 - 01.2021
- Operated audio equipment for live events and recordings, ensuring optimal sound quality.
- Collaborated with production teams to set up sound systems according to specifications.
- Conducted routine maintenance on sound equipment to enhance reliability and performance.
- Assisted in mixing audio during events, adjusting levels for clarity and balance.
- Adapted quickly to unexpected changes during live events, ensuring seamless transitions between acts or scenes without compromising sound quality.
Logistics Operator
Telstra (Tolls People)
01.2020 - 12.2021
- Setting up and maintain warehousing functions, systems and processes at the site including Rf scanners Voice controller, Returns, Storage, Damaged Goods, and supervision of workplace facilities, receiving and dispatching deliveries and stocktake.
- Support the maintenance and operation of the goods and organisation of schedule transport and delivery, operate handle all equipment and goods.
- Assist in the implementation and testing of new and improved systems and processes.
- Maintain system documentation and provide subject matter expertise in Asset Management systems and processes.
Logistics Operator
Optus (Tolls People)
01.2019 - 12.2020
- Setting up and maintain warehousing functions, systems and processes at the site including RF scanners Voice controller, Returns, Storage, Damaged Goods, and supervision of workplace facilities, receiving and dispatching deliveries and stocktake.
- Responsible for maintaining and supervision of the floor and work members.
- Inbound and Outbound product quantity and quality checks.
- Assist in the implementation and testing of new and improved systems and processes.
- Initiated recommendations on process improvements, resulting to enhancement and achievement of high standards of a faster pace and efficient working environment
Education
Certificate III - Live Productions and Services
Ultimo Tafe
CPP20218 Certificate II in Security Operations -
VIGIL Training College
Skills
- Dedicated work ethic
- Incident documentation
- Registered security officer
- Surveillance system oversight
- Proficient in customer engagement
- Skilled in English and Vietnamese communication
- Fire risk assessment
- Hazardous materials handling
- HLTAID011 Provide First Aid
- HLTAID010 Provide basic emergency life support
- HLTAID009 Provide cardiopulmonary resuscitation
Languages
English
Full Professional
Vietnamese
Professional Working
Timeline
Security Officer And Concierge
Advent Security
04.2022 - Current
HVAC Sheet Metal Fabricator
Premier Ducts NSW Pty Ltd
01.2020 - 12.2020
Logistics Operator
Telstra (Tolls People)
01.2020 - 12.2021
Logistics Operator
Optus (Tolls People)
01.2019 - 12.2020
Light and Sound Technician
The PA Connection
01.2015 - 01.2021
Certificate III - Live Productions and Services
Ultimo Tafe
CPP20218 Certificate II in Security Operations -
VIGIL Training College
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