- Gym Workouts
- Martial Arts
- High-Intensity Interval Training
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Team Sports
Ericka Keizer
Dubbo,NSW
Summary
Dynamic Gym Trainer at Fighting Arts Dubbo, recognized for enhancing member satisfaction and retention through exceptional customer service and relationship building. Proven ability in active listening and problem resolution, fostering a motivating environment that encourages client loyalty and progress.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gym Trainer
Fighting Arts Dubbo
01.2022 - Current
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Reduced injury risk for clients by teaching proper exercise techniques and safety guidelines.
- Enhanced gym member satisfaction with consistent, reliable support and assistance during their workouts.
- Provided gym tours to new members and assessed individual needs.
Education
No Degree - Sports Science
Dubbo College Senior Campus
Dubbo09-2026
Skills
- Customer service
- Active listening
- Problem resolution
- Customer relations
- Complaint resolution
- communication skills
- Relationship building
- Conflict resolution
- Payment processing
Accomplishments
-2023 ABC junior australian boxing champion
-2023 x2 ABL junior australian boxing champion
-2024 Dubbo college delroy campus sports captain
-2024 ABL intermediate interstate boxing champion
Certification
Provider: ST JOHN AMBULANCE AUSTRALIA LTD (88041)
PROVIDE BASIC EMERGENCY LIFE SUPPORT
(HLTAID010) - (20) 14/03/2024-15/03/2024
PROVIDE CARDIOPULMONARY RESUSCITATION
(HLTAID009) - (20) 14/03/2024-15/03/2024
PROVIDE FIRST AID (HLTAID011) - (20) 14/03/2024-15/03/202
Provider: NATIONAL SCHOOL OF VOLUNTEER MANAGEMENT (90031)
BE AN EFFECTIVE VOLUNTEER
(CHCVOL001) - (20) 11/06/2024-24/11/2024
PARTICIPATE IN WORKPLACE HEALTH AND SAFETY
(HLTWHS001) - (20) 14/03/2024-15/03/2024
Interests
Timeline
Gym Trainer
Fighting Arts Dubbo
01.2022 - Current
No Degree - Sports Science
Dubbo College Senior Campus
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