Ericka May Bauit
Martini and Co
FRASER RISE,VIC
5
years of professional experience
Driven hospitality professional with expertise in delivering outstanding customer service. Committed to teamwork and adaptability in dynamic environments. Skilled in multitasking, addressing customer inquiries, and maintaining organized workspaces. Known for reliability and strong communication skills.
Work History
Server
2 Years 3 Months- Provided friendly and professional customer service in a fast-paced restaurant environment.
- Greeted and seated customers, took food and beverage orders, and ensured accurate order delivery.
- Served meals and drinks, ensuring high customer satisfaction through attentive service.
- Operated point-of-sale (POS) system, processing cash and EFTPOS transactions with accuracy to enhance transaction efficiency.
- Prepared beverages and assisted with basic food preparation.
- Set up and cleared tables efficiently, maintaining a clean and organised dining area.
- Restocked food, beverages, and service supplies throughout shifts.
- Worked collaboratively with kitchen and front-of-house staff to ensure smooth daily operations.
- Maintained food safety, hygiene, and workplace health and safety standards.
- Coordinated food and beverage orders with kitchen staff, ensuring timely service and contributing to smooth dining experience.
Allied Health Assistant
1 Year 7 Months- Assisted physiotherapists, occupational therapists, and other allied health professionals in delivering patient care and rehabilitation programs.
- Facilitated prescribed therapeutic exercises and mobility activities for patients under supervision to promote rehabilitation.
- Observed patients during therapy and communicated progress or concerns to supervising clinicians to ensure optimal care.
- Implemented individualized care plans to enhance patient well-being and recovery.
- Assisted with patient transfers while following safe manual handling procedures.
- Managed clinical equipment and maintained a clean, organised, and safe treatment environment.
- Ensured infection control, workplace health and safety, and confidentiality standards were consistently maintained.
- Managed clinical equipment and maintained a clean, organized, and safe treatment environment.
- Executed individualized care plans to improve patient well-being and support recovery.
Restaurant All Rounder
10 Months- Greeted and seated customers, took food and beverage orders, and ensured timely and accurate order delivery.
- Served meals and drinks, consistently achieving high customer satisfaction ratings.
- Delivered friendly and professional customer service in high-volume restaurant, enhancing guest experience.
- Operated the point-of-sale (POS) system and processed cash and EFTPOS transactions accurately.
- Prepared beverages and assisted with basic food preparation.
- Set up and cleared tables efficiently, maintaining a clean and organized dining area.
- Restocked food supplies to ensure availability for customers., beverages, and service supplies throughout shifts.
- Worked collaboratively with kitchen and front-of-house staff to ensure smooth daily operations.
- Maintained food safety, hygiene, and workplace health and safety standards.
- Assisted with opening and closing procedures, including cleaning, stock replenishment, and end-of-day duties.
KFC Team Member
10 Months- Delivered friendly and efficient customer service in a fast-paced restaurant environment.
- Took customer orders and operated the point-of-sale (POS) system, handling cash and EFTPOS transactions accurately.
- Prepared and assembled food according to KFC quality, food safety, and hygiene standards.
- Assisted with cooking, food preparation, and stock replenishment.
- Maintained cleanliness of dining area, kitchen, and food preparation stations to uphold KFC standards.
- Collaborated with team members to deliver efficient service during peak hours.
- Followed workplace health and safety procedures, including safe food handling practices.
- Assisted with opening and closing duties, including cleaning, restocking, and equipment checks.
- Resolved customer enquiries to enhance overall dining experience and satisfaction.
Education
HSC (Higher School Certificate), CERT 3 - Allied health assistance (Diploma)
Skills
Customer service
Team collaboration
Order management
Cashiering
Organizational skills
Cleanliness standards
Food preparation
Organisational skills
Administrative experience
Leadership
Client relations
Cleanliness protocols
Timeline
Server
Martini and Co
01.2023 - 04.2025Read More
Allied Health Assistant
Pioneers Lodge-Griffith NSW
04.2021 - 11.2022Read More
Restaurant All Rounder
Il corso-Griffith NSW
12.2020 - 10.2021Read More
KFC Team Member
KFC - Casual-Griffith NSW
06.2020 - 04.2021Read More
Marian Catholic College-Griffith NSW
HSC (Higher School Certificate), CERT 3 from Allied health assistance (Diploma)
Read More