Dedicated professional with strong skills across diverse areas. Consistently meets tight deadlines while maintaining high-quality standards. Engages effectively with customers to deliver precise and competitive pricing solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bricklayer Assistant
NFG
Baldivis, WA
03.2025 - 06.2025
Installed metal lintels to support brickwork openings.
Removed old mortar from existing masonry with hammer and chisel before repointing.
Checked vertical alignment of courses using string line for accuracy.
Applied waterproofing material on walls prior to brick or stone veneer installation.
Cleaned work area and removed debris after job completion.
Maintained tools such as hammers, chisels, and trowels in optimal condition.
Smoothing excess mortar on finished walls using damp sponge or brush ensured quality.
Assisted Bricklayer by mixing mortar, laying bricks, and troweling concrete surfaces.
Sales Assistant
BWS
Warnbro, WA
06.2016 - 06.2018
Greeted customers and provided assistance with product selection.
Resolved customer complaints in a timely manner.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Ensured compliance with company policies and procedures at all times.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Ensured that all promotional materials were properly displayed in their designated areas.
Assisted customers with returns, exchanges and refunds.
Processed orders accurately and efficiently using a POS system.
Assisted in creating displays to promote products.
Attended staff meetings to discuss new products or changes in store policy or procedure.
Maintained cleanliness of the sales floor area at all times.
Replenished merchandise on shelves as needed throughout the day.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Informed customers about current promotions and discounts.
Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Monitored stock levels to facilitate restocking and replenishment of shelves.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Forklift Operator
TNT Labourhire
Sunbury, Vic
02.2008 - 04.2016
Performed daily maintenance checks on forklifts to ensure optimal performance.
Operated powered industrial trucks in accordance with OSHA regulations.
Loaded pallets onto trailers for shipment.
Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Collaborated with team members on various tasks related to storage and transport operations.
Checked expiration dates on products prior to stocking shelves or shipping out orders.
Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
Adhered strictly to company policies concerning operation of material handling equipment.
Complied with safety regulations at all times while operating heavy machinery like forklifts.
Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
Inspected loads prior to lifting to determine weight distribution and stability.
Kept record of daily activities such as number of items moved or handled throughout the day.
Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Education
RSA Certificate number AAAMLP10000025770 - RSA Certificate, Approved Managers Cer
EDG Training
WA
01-2017
Bachelor of Arts - Business Computing
Waikato Polytechnic
Hamilton, New Zealand
11-1996
High School Diploma -
Otorohanga College
Otorohanga New Zealand
11-1995
Skills
Customer service
OSHA safety standards
Quality control analysis
Preventive Maintenance
Inventory control
Excellent Team worker
Certification
NZ driver's license
Forklift license
RSA
Timeline
Bricklayer Assistant
NFG
03.2025 - 06.2025
Sales Assistant
BWS
06.2016 - 06.2018
Forklift Operator
TNT Labourhire
02.2008 - 04.2016
RSA Certificate number AAAMLP10000025770 - RSA Certificate, Approved Managers Cer