Erik De Almeida Albert
Redcliffe,QLD
Summary
18-year-old student looking to pursue a career in pharmacy. Eager to gain employment and experience in the industry whilst commencing further studies. Valuable experience as a crew trainer with four years of industry-leading customer service experience.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's Redcliffe
01.2020 - Current
- Taught new team members correct procedures for all areas of operations
- Trained other employees in customer service, food safety, and performance requirements
- Maintained current knowledge of all team position requirements
- Mentored junior employees to improve performance, food safety, and customer service
- Assisted shift managers in delegating jobs, organising employees and communicating issues
- Constantly met goals and targets such as $3000 sales in an hour
Education
Bachelor of Pharmacy -
University of Queensland
Brisbane, QLD11.2027
Queensland Certificate of Education -
Southern Cross Catholic College - Scarborough
11.2023
Skills
- Staff education and training
- Sanitation and cleaning
- Time Management
- Teamwork
- Communication
- Customer Service
- Team Leadership
Reference
Zara Holton
Department Manager McDonald's
0422 092 220
Timeline
Crew Trainer
McDonald's Redcliffe
01.2020 - Current
Bachelor of Pharmacy -
University of Queensland
Queensland Certificate of Education -
Southern Cross Catholic College - Scarborough
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