Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erik Perez-Morales

Coogee,WA

Summary

Ambitious and always striving to improve skills everyday. Skilled in information management and staff management, I've streamlined processes for better accessibility and improved team performance. Achieved consistent customer satisfaction and operational excellence by prioritizing workplace safety and leveraging logistics planning expertise.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Supercheap Auto
11.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Records Analyst

Apex Title&Closing
07.2022 - 01.2023
  • Streamlined document processing for increased efficiency and better information accessibility.
  • Implemented a structured retention schedule to manage the lifecycle of company documents efficiently.
  • Resolved discrepancies in data entries by conducting thorough investigations and collaborating with relevant departments for clarification when necessary.
  • Optimized search functionality within databases, expediting retrieval of critical information when needed.

Fulfillment Expert

Amazon
03.2022 - 01.2023
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.

Landscape Worker

Perez Lawn& Garden
05.2020 - 01.2023
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.

Education

High School Diploma -

Catoosa High School
Tulsa Oklahoma
05.2021

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Audit preparation
  • Compliance Monitoring
  • Information Management
  • Packing expertise
  • Logistics Planning
  • Shipping coordination
  • Warehouse Operations
  • Heavy Equipment Operation

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor

Supercheap Auto
11.2023 - Current

Records Analyst

Apex Title&Closing
07.2022 - 01.2023

Fulfillment Expert

Amazon
03.2022 - 01.2023

Landscape Worker

Perez Lawn& Garden
05.2020 - 01.2023

High School Diploma -

Catoosa High School

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Erik Perez-Morales