Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Birkefeld

St Leonards,NSW

Summary

Personable and highly motivated Paramedic bringing eight years of hands-on experience in the Australian Defence Force, balancing problematic administrative and clinical duties to achieve patient and team satisfaction. Offering dynamic experience through diverse operational experience and a thorough understanding of medical registration processes and procedures. Decisive with good problem-solving, organisational skills and experienced in leading teams in fast-paced environments. Compassionate and respectful collaborator recognised for delivering high-quality healthcare and excellent customer service.

Overview

14
14
years of professional experience

Work History

Advanced Medical Assistant

Royal Australian Navy
Waverton, NSW
05.2015 - Current

· Kept clinical spaces clean and stocked with necessary supplies, maintained relevant inventory logs and tracking, and conducted equipment checks to ensure proper working order prior to use.

· Ordered medical supplies and liaised with supply chains to ensure timely delivery of stock and ensured readiness for unit deployment at short notice.

· Communicated and liaised with a myriad of medical professionals including specialist medical officers, pharmacists and other defence health staff to ensure seamless patient treatment and multidisciplinary care.

· Conducted placements external to the Australian Defence Force in major hospitals and ambulance stations across Sydney, Australia to ensure currency in accordance with registration requirements from the Australia Health Practitioner Regulation Agency.

· Ensured training and currency of both myself and my team members to maintain clinical and legal currency and keep skills at the highest level possible.

· Conducted daily patient consultations and examinations including medical history, vital signs, ECG’s, pathology collection, vaccinations, spirometry testing, audiograms, visual acuity and medication supply and education.

· Maintained accurate medical records through filing, transcription and data entry into electronic health record system all while maintaining secure patient information and practicing medical in confidence.

· Participated and presenting team meetings to improve workflow and contribute to improving health centre and team outcomes.

· Handled general office duties to support administration during peak times and under duress of deployment deadlines.

· Scheduled appointments for patients both via telephone and in person, managed patient flow and liaised between patients and physicians in a professional manner.

· Regularly utilised electronic health systems contracted to Defence for a myriad of uses including appointment management, contract and finance management, obtaining clinical results and ensuring professional compliancy.

· Maintained strong relationships both internal to the medical branch and external to ship staff to ensure all goals and deployment needs are met and maintained in a timely manner for efficient operation of fleet targets.

Hockey Player

Australian Defence Force Hockey Academy
Sydney, NSW
06.2017 - 03.2024
  • Examined video footage of previous games to identify areas for improvement.
  • Contributed knowledge of hockey rules, regulations, and officiating guidelines while playing competitively.
  • Maintained healthy diet and rigorous exercise program.
  • Encouraged teamwork among players by setting an example through sportsmanship and respect for all members of the team.
  • Maintained a high level of sportsmanship during competitions, both on and off the ice.
  • Cultivated positive relationships with teammates by providing encouragement and support during practices and games.
  • Demonstrated effective communication skills when interacting with referees or opposing teams.
  • Competed at major levels both in the Australian Defence Force and external to, including multiple international trips to support the International Hockey League.
  • Conducted post-game interviews for social media to provide game strategy insight and promote the viewing of the game.
  • Maintained optimal physical fitness levels through active training, nutritional optimization and positive lifestyle choices.

Pharmacy Technician

Guardian Pharmacy
Taree, NSW
02.2012 - 06.2015
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Managed filing of prescriptions, both electronically and manually.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Assisted in training new employees on pharmacy procedures.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Kept accurate records of controlled substances received and dispensed in accordance with regulations.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Promoted supplement and nutritional products to maximize sales and customer wellness.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Conducted end-of-day monetary counts and ensured billing and finances were completed.

Assistant Ballet Teacher

Carmen's School of Dance
Tinonee, NSW
02.2010 - 12.2013
  • Planned and implemented engaging activities to ensure student success and progress.
  • Communicated regularly with parents regarding their child's progress in class.
  • Maintained accurate records of attendance, grades, and evaluations for each student.
  • Collaborated with other instructors to create unique learning experiences for students.
  • Encouraged creativity among students by allowing them to experiment with different styles of movement within the structure of classical ballet technique.
  • Met weekly with the head instructor to review lesson plans and discuss any challenges or successes encountered throughout the week.
  • Managed the budget for ballet department supplies including costumes, music, props.

Education

Bachelor of Paramedicine - Paramedicine

University of Tasmania
Hobart, TAS
03-2024

Diploma of Enrolled Nursing - Nursing Practice

Wodonga Tafe
Albury, NSW
04-2016

High School Diploma -

Taree High School
Taree, NSW
10-2013

Skills

  • Adaptable
  • Team management and supervision
  • Strong interpersonal skills
  • Quick problem-solving
  • Compassionate
  • Calm and level-headed under duress
  • Critical decision-making skills
  • Strong attention to detail
  • Excellent communication
  • Able to integrate into a wide variety of teams
  • Collaborative and team oriented
  • Prioritisation of workload

Timeline

Hockey Player

Australian Defence Force Hockey Academy
06.2017 - 03.2024

Advanced Medical Assistant

Royal Australian Navy
05.2015 - Current

Pharmacy Technician

Guardian Pharmacy
02.2012 - 06.2015

Assistant Ballet Teacher

Carmen's School of Dance
02.2010 - 12.2013

Bachelor of Paramedicine - Paramedicine

University of Tasmania

Diploma of Enrolled Nursing - Nursing Practice

Wodonga Tafe

High School Diploma -

Taree High School
Erika Birkefeld