Personable and highly motivated Paramedic bringing eight years of hands-on experience in the Australian Defence Force, balancing problematic administrative and clinical duties to achieve patient and team satisfaction. Offering dynamic experience through diverse operational experience and a thorough understanding of medical registration processes and procedures. Decisive with good problem-solving, organisational skills and experienced in leading teams in fast-paced environments. Compassionate and respectful collaborator recognised for delivering high-quality healthcare and excellent customer service.
· Kept clinical spaces clean and stocked with necessary supplies, maintained relevant inventory logs and tracking, and conducted equipment checks to ensure proper working order prior to use.
· Ordered medical supplies and liaised with supply chains to ensure timely delivery of stock and ensured readiness for unit deployment at short notice.
· Communicated and liaised with a myriad of medical professionals including specialist medical officers, pharmacists and other defence health staff to ensure seamless patient treatment and multidisciplinary care.
· Conducted placements external to the Australian Defence Force in major hospitals and ambulance stations across Sydney, Australia to ensure currency in accordance with registration requirements from the Australia Health Practitioner Regulation Agency.
· Ensured training and currency of both myself and my team members to maintain clinical and legal currency and keep skills at the highest level possible.
· Conducted daily patient consultations and examinations including medical history, vital signs, ECG’s, pathology collection, vaccinations, spirometry testing, audiograms, visual acuity and medication supply and education.
· Maintained accurate medical records through filing, transcription and data entry into electronic health record system all while maintaining secure patient information and practicing medical in confidence.
· Participated and presenting team meetings to improve workflow and contribute to improving health centre and team outcomes.
· Handled general office duties to support administration during peak times and under duress of deployment deadlines.
· Scheduled appointments for patients both via telephone and in person, managed patient flow and liaised between patients and physicians in a professional manner.
· Regularly utilised electronic health systems contracted to Defence for a myriad of uses including appointment management, contract and finance management, obtaining clinical results and ensuring professional compliancy.
· Maintained strong relationships both internal to the medical branch and external to ship staff to ensure all goals and deployment needs are met and maintained in a timely manner for efficient operation of fleet targets.