Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Erika Clancy

Hawthorn

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am willing to give a thing a try and am a quick learner. I strive to be professional and to complete my work to a high standard. I retain a level 1 HACCP course in Ireland, recently updated. I have also worked as kitchen wash up and assistant. My previous work as a waitress and kitchen aid will certainly help me start off in any position. As well as this my duties included a high standard of cleaning in both accommodation and in kitchens, bathrooms and restaurant settings. In the busy season of my previous job I worked in accommodation, where I made beds, did laundry and ironing as well as greeting guests. I strive to be punctual and take pride in my work.

Overview

4
4
years of professional experience

Work History

Waitress

Ballinacourty House
07.2019 - 04.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Processed orders and sent to kitchen employees for preparation.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Student Teacher

Scoil Pól
01.2023 - 06.2023
  • Worked with classroom teacher to learn about current standards and best practices.
  • Cultivated positive relationships with administration, teaching staff, and students.
  • Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
  • Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
  • Observed and participated in special learning opportunities to expand horizons and learn different approaches.
  • Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
  • Assisted in administering tests and other assessments to evaluate student progress.
  • Created and developed lesson plans to meet students' academic needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.

Education

Bachelor of Arts - History And Geography

University of Limerick,
Limerick, Ireland
05.2025

Skills

  • Wine Pairings
  • To-Go Order Preparation
  • Food Running
  • Sales Expertise
  • Table Setting Arrangements
  • Cash Handling
  • Price Memorization
  • Table Bussing
  • Food Preparation and Safety
  • High-Volume Dining
  • Special Dietary Requirements
  • Hospitality and Accommodation
  • Safety and Sanitation
  • Dietary Restrictions
  • Complaint Resolution
  • Warm and Friendly
  • Greeting and Escorting Guests
  • Kitchen Staff Coordination

Additional Information

I am here in Melbourne as part of a study abroad programme from Ireland. I am here in Melbourne until the last week of November. As conditions of my visa permit I can work 20 hours a week. I am currently available to work any two days between Thursday, Friday and Saturday. I am in search of a job that will allow me to connect with people while giving me the chance to keep my studies a priority. I am a quick learner and would like the opportunity to use skills and knowledge that I already have, as well as learn more. I also have a level 1 HACCP certificate, done in Ireland for people who work within the food industry, which can be provided if needed.

As a reference I have the contact information of my previous job below:

Email: info@ballinacourtyhouse.com

Contact Number for Mary Stanley- General Manager +353 87 908 1336

Timeline

Student Teacher

Scoil Pól
01.2023 - 06.2023

Waitress

Ballinacourty House
07.2019 - 04.2023

Bachelor of Arts - History And Geography

University of Limerick,

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Erika Clancy