Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Awards
Timeline
Generic

Erika de Leon

Canberra,ACT

Summary

I am an organised and dependable individual who is highly successful at managing multiple priorities and high-performing teams. My positive attitude, communication skills, time management, sense of responsibility and leadership are some of my greatest qualities. I am confident working independently and collaboratively in teams. Throughout my career I have always worked in fast-paced environments and been flexible and adaptable to change. I am deeply committed to continuous learning and expanding my knowledge base.


LinkedIn: https://www.linkedin.com/in/erika-dl/

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Events Manager / VIP Manager

Arcade Bar & Club
07.2024 - Current
  • As VIP Manager, I play a pivotal role in creating exceptional guest experiences, managing and training a dedicated team, coordinating bookings, and ensuring seamless communication with clients to meet their needs.
  • As the Senior Events Manager, I oversee and manage all aspects of event planning and bookings. With a passion for seamless logistics and creativity, I execute every step of event planning, from initial client consultations to post-event follow-ups. My role involves meticulous coordination of bookings, ensuring every detail aligns with our clients' visions and exceeds their expectations.

Bar Manager

Fuzzy Events
12.2023 - Current
  • In my capacity as Bar Manager at Fuzzy, I manage the seamless operations of expansive bar setups during high-profile festivals and events like Field Day and Fred Again concerts, hosting over 20,000 attendees. I work closely with management to ensure every aspect of the bar service is streamlined and effective, enhancing the overall patron experience.
  • My duties encompass a wide range of responsibilities, from coordinating logistics across 50-meter long bars to managing communications among staff and stakeholders. I have led teams of 90+ bar staff, ensuring that every member is well-trained, efficiently scheduled, and fully prepared to meet the fast-paced demands of large-scale events.
  • Committed to excellence, I play a key role in balancing immediate operational needs and contributing to a positive customer experience.

Studio Manager

The Brass Room
07.2022 - Current
  • In my role as Studio Manager at The Brass Room, I play a crucial part in overseeing the day-to-day management, coordinating studio schedules, managing client communications, and facilitating events.

Commercial Officer

Department Of Defence
02.2025 - Current

Senior Events Manager

I Heart Uni
02.2022 - Current
  • As Senior Events Manager at I Heart Uni, I oversee the creation and execution of parties and events tailored for university students.
  • My role involves meticulous planning, coordination, and management of all event details, from vendor relations, staff selection and training, and on-site execution.
  • My passion for dynamic event planning and my ability to adapt drive the successful delivery of our events.

Bar Supervisor

Wats On Hospitality
08.2024 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Brand Ambassador / Team Leader

Black Diamond Agency
11.2019 - Current
  • Excel in delivering top-notch promotional and event services across diverse markets.
  • My responsibilities encompass engaging directly with consumers, representing brands with enthusiasm and authenticity, supervising teams of brand ambassadors and facilitating positive customer service.
  • I leverage strong communication skills to meet client needs and exceed expectations, ensuring every campaign's success. My commitment to professionalism and passion for interactive marketing continues to drive my growth and success in the industry.

Head Teacher

Code Camp
06.2016 - 10.2023
  • As the youngest Head Teacher at Code Camp (from the age of 16), I lead a team of Teacher's Assistants dedicated to teaching children coding through game development. I taught curriculum, managed classroom dynamics, and mentored Teacher Assistants, fostering an environment that encouraged creativity and problem-solving. My role combined educational leadership with a passion for technology, empowering young learners to build foundational skills in coding and teamwork. I was hand-picked by our co-founders to work at Town Hall, Sydney Tower Eye, Spark Festival, ICC Sydney, and various corporate events such as Qantas, HP, Westpac and Vogue.

Paralegal/Legal Assistant

Separate Together
02.2022 - 12.2022
  • As a dedicated Paralegal at Separate Together, a leading family law firm focusing on amicable separations, I was committed to facilitating smoother transitions for families during challenging times. I managed case documentation, prepared legal filings, and conducted detailed fact-finds.
  • My role was instrumental in ensuring that all proceedings are handled with empathy, efficiency, and adherence to legal standards. I am passionate about making a difference in the lives of our clients by providing reliable and compassionate support throughout the legal process, observing confidentiality and discretion.

Parabroker/Assistant Broker

More Than Mortgages
09.2020 - 09.2021
  • During my tenure at More Than Mortgages as an administrative/broker's assistant, I embraced a role that expanded far beyond initial expectations, thanks to a proven aptitude for rapid learning and a commitment to excellence. I managed a diverse set of responsibilities that ranged from administrative duties, such as filing and booking appointments, to more complex tasks like managing calendars, enhancing company social media presence, and streamlining office procedures.
  • My drive and dedication were evident as I quickly adapted to the demands of the mortgage brokerage industry, handling nearly $32 million in loan applications and approvals. This included direct liaisons with clients, solicitors, and lenders, ensuring smooth and efficient transaction processes. Recognized for my proactive approach, I voluntarily took on additional responsibilities, such as managing our printer lease, restocking office supplies, and applying for awards and lender accreditations.
  • Completing my Cert IV in Finance and Mortgage Broking early in my career at MTM, I demonstrated my commitment to personal and professional growth and my deep interest in operational aspects of the business. My colleagues valued my positive and approachable demeanor, reliability, and ability to exceed expectations in a dynamic environment.

Education

Bachelor of Business Administration -

Australian National University
Canberra, ACT
11.2024

Certificate IV - Finance & Mortgage Broking

Institute of Strategic Management
06.2021

Certificate I - General Purpose Hand Near Coastal

TAFE NSW
NSW
05-2024

Skills

  • Organisation
  • Time management
  • Critical thinking
  • Analytical skills
  • Teamwork and Collaboration
  • Decision Making
  • Complex Problem Solving
  • Team Management
  • Customer service
  • Leadership
  • Sales

Certification

  • Food Handler Certification
  • Working With Vulnerable People Check ACT
  • Working With Children Check NSW
  • Responsible Service of Alcohol NSW
  • Responsible Service of Alcohol ACT
  • Motorsports General Official
  • ACT Sworn Justice of the Peace

Hobbies and Interests

My interests include cheerleading (coach and have done all-star, NRL and scholastic cheerleading), boats (completing my GPH Cert I including firefighting and sea survival practicals), golf, children & women's rights, and animals.

Awards

Dux at St Therese Primary School, Year 10 University of Sydney Academic Excellence Award, Outstanding Achievement Honour Roll, ATAR of 95.5 (before bonus points)

Timeline

Commercial Officer

Department Of Defence
02.2025 - Current

Bar Supervisor

Wats On Hospitality
08.2024 - Current

Senior Events Manager / VIP Manager

Arcade Bar & Club
07.2024 - Current

Bar Manager

Fuzzy Events
12.2023 - Current

Studio Manager

The Brass Room
07.2022 - Current

Senior Events Manager

I Heart Uni
02.2022 - Current

Paralegal/Legal Assistant

Separate Together
02.2022 - 12.2022

Parabroker/Assistant Broker

More Than Mortgages
09.2020 - 09.2021

Brand Ambassador / Team Leader

Black Diamond Agency
11.2019 - Current

Head Teacher

Code Camp
06.2016 - 10.2023

Certificate IV - Finance & Mortgage Broking

Institute of Strategic Management

Bachelor of Business Administration -

Australian National University

Certificate I - General Purpose Hand Near Coastal

TAFE NSW

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