ERIKA FINDLEY
Ballarat East,VIC
Summary
Hardworking, honest, reliable individual looking to expand own skill set in any industry.
Overview
17
17
years of professional experience
Work History
Pet Aftercare Service / Area Manager
Edenhills Pet Cremation
05.2022 - Current
- Prepare pets with dignity and respect for the next stage of their journey in pet cremation.
- Achieve weekly KPI ( Key Performance Indicator)
- Setting up Cremation viewings for pet owners for final goodbyes.
- Transfer pets into our care from Veterinary clinics.
- Liaise with Veterinary Nurses and personnel.
- Prepare pets ashes in accordance to orders in a range of keepsakes/ urns.
- Quality assurance, ensure correct pet and order is returned to the client.
- Use of Cremator and processing machine
- Safe manual handling practices
FUNERAL DIRECTOR, MORTUARY TECHNICIAN
Harrison Funerals
09.2016 - 06.2021
- Transfer deceased from place of death into our care
- Long haul transfers (Interstate, statewide)
- Prepare deceased with utmost dignity and respect for burial/cremation (cavity embalm, dress, encoffin, apply cosmetics, suture wounds/autopsy incisions)
- Comply with sanitation standards and sharps disposal
- Transfer deceased to Crematorium or burial site
- Comply with OHS policies & procedures, manual handling, wear Personal Protective Equipment correctly
- Driving of Hearse/Transfer vehicles
- Lead funeral cortege
- Liaise with family members of deceased, clergy members, health professionals, the public, public servants
- Ensure funeral chapel and grounds are clean, set up and audio-visual equipment is working
- Direct people to seating, hand out Order of Service & Bookmarks, assist mourners with signing of memorial pages and accepting donations to chosen charity or organization
- Accepting deliveries of flowers and catering and set up accordingly
- Assisting other team members with their responsibilities
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance
TRANSFER ASSISTANT, NIGHT TIME COORDINATOR
Metropolitan Funeral Transfers
04.2008 - 12.2014
- Transfer deceased from site of death (home, roadside, hospital etc.) to Coroner's office or relevant funeral home if death not deemed suspicious or accidental
- Coordinate transfer crews in accordance to job urgency
- OHS, manual handling
- Reporting to police/Coronial clerks
- Writing invoices/Transfer costs
- State/Interstate transfers of the deceased
- Maintain and restocking of transfer vehicles
- Maintain a high level of professionalism at all times
Machine Operator
Gardiner Australia
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Education
Diploma of Nursing -
Federation University Australia
Mount Helen01.2018
Skills
- Mortuary Operations
- Active listening
- Working collaboratively
- Understand constructive criticism
- Cavity Embalming techniques
- Organised
- Critical thinking
- Understand and follow instructions
DRIVING LICENSE
- Driving license category
- Full manual clean driving licence
PERSONAL DETAILS
- Date of birth:21/07/1985
- Nationality: English
- Marital status: Married
Timeline
Pet Aftercare Service / Area Manager
Edenhills Pet Cremation
05.2022 - Current
FUNERAL DIRECTOR, MORTUARY TECHNICIAN
Harrison Funerals
09.2016 - 06.2021
TRANSFER ASSISTANT, NIGHT TIME COORDINATOR
Metropolitan Funeral Transfers
04.2008 - 12.2014
Machine Operator
Gardiner Australia
Diploma of Nursing -
Federation University Australia
Similar Profiles
David ReeseDavid Reese
Driver at Faithful Companions Pet Cremation ServicesDriver at Faithful Companions Pet Cremation Services
Zachary DrakeZachary Drake
Cremation Operator at Angel Paws Pet CremationCremation Operator at Angel Paws Pet Cremation
Jia Jun LowJia Jun Low
Sales Driver at Mobile Pet Cremation Services Pte LtdSales Driver at Mobile Pet Cremation Services Pte Ltd