Erika Moorcroft
Perth,WA
Summary
Motivated professional offering Bachelor's in Criminology. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Support worker
HenderCare
Perth
01.2022 - Current
- Providing support to families and individuals with disabilities and complex mental and health issues
- Supporting children in care with complex Disabilities and mental health needs
- Administering medication and supporting in personal care
- Extensive training in medication including PEG.
Independent Visitor
The Office of the Inspector of Custodial Services
Perth
01.2022 - Current
- Conducting Independent review of the institution, helping with grievances and providing information about prisoner and community support agencies when necessary
- Recording complaints and speaking on behalf of prisoners to senior prisoner officers
- Writing a reports outlining visit including complaints and other information which is then forwarded to the inspector and the minister of custodial services.
Private respite care
Perth
01.2013 - 01.2021
- Providing Individual support and respite care to individuals and families
- Supporting in behaviour management and personal care
- Tutoring children with disabilities in schoolwork.
Support worker
Senses Australia
Perth
01.2015 - 01.2020
- One on one support in the community with children and adults with disabilities and behavioural problems
- Community work includes helping an individual navigate social interactions and other day to day activities i.e
- Budgeting, grocery shopping, catching public transport
- Writing behavioural reports, Individualized support plans, behavioural support plans and NDIS plans
- Tutoring children with disabilities in schoolwork
- Providing individual support and respite care to individuals and families
- An understanding in Alternative communications including key word sign and Auslan
- Skills in Diabetes management, manual handling, first aid, anaphylaxis.
Supervisor
Activ Foundation Business service
Perth, WA
01.2014 - 01.2015
- Writing progress reports, Individualised support plans, behavioural support plans
- Trained and have skills in First aid, Epilepsy, and behavioural management
- On the job training and obtainment of Certificate 3 in Disability.
- Collaborated with other departments to coordinate workflow processes between teams.
- Tracked progress on projects and provided timely feedback to staff members.
- Directed and supervised a team of 27 employees with a range of disabilities including Autism, Asperger syndrome, Acquired Brain injuries, Cerebral palsy, and Down syndrome in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained positive working relationship with fellow staff and management.
Deli Clerk
Parap fine foods
Darwin, NT
01.2012 - 01.2013
- Customer service
- Fulfilling large orders for restaurants and functions.
Senior barrista/waitress
Jamica blue
Darwin, NT
01.2011 - 01.2012
- Barista trained
- Engaging with customers, processing orders, handling complaints, and overseeing staff during late night shifts
- Closing and opening duties including balancing till and banking documents
- Overseeing and Training new staff.
Archaelogical dig VOLUNTEER
Projects abroad
Peru, S. AMERICA
01.2012
- Worked in the Cloud Forrest Region of Peru
- Community work i.e
- Teaching English to children
- Worked alongside archaeologists to discover and clear Inca sites from Machu Picchu to other important historical sites.
Education
Some College (No Degree) - Certificate 2 AUSLAN
North Metro TAFE
Perth, WA01-2024
Some College (No Degree) - Family And Domestic Violence Early Intervention
Trainsmart
Perth, WA01-2022
Bachelor of Arts - Criminology
Murdoch University
Perth, WA01.2021
Some College (No Degree) - Cerificate 3 in Disability
Activ Foundation
Perth, WA01-2014
Some College (No Degree) - Certificate 2 Business
Charles Darwin University
Darwin, NT01-2011
Some College (No Degree) - Sign Language
North Metro TAFE
Perth, WASkills
- Assessments
- Risk Managment
- Behavioral Support
- First-Aid, CPR and Specialized care
- Report Writing
- Information Security
- Supervising Staff
- Budgeting and Finance
- Client Advocacy
- Program Planning
- Documentation Management
- Research
- Computer Proficiency
- Strong Interpersonal Skills
- Analytical Thinking
- Calm Under Pressure
- Time Management
Certification
- Working with Children Check exp 3/2023
- National Police Clearance 2023
- Department of Communities Screening 2023
- Medication and PEG training 2023
- First Aid 2023
- Manual Handling 2023
Languages
Spanish
Limited
Auslan
Elementary
Volunteer work
- Volunteered on a Archeological dig in Peru in 2012
- Worked in the Cloud Forrest Region of Peru.
- Community work i.e. teaching English to children.
- Worked alongside archaeologists to discover and clear Inca sites from Machu Picchu to other important historical sites.
Timeline
Community Support worker
HenderCare
01.2022 - Current
Independent Visitor
The Office of the Inspector of Custodial Services
01.2022 - Current
Support worker
Senses Australia
01.2015 - 01.2020
Supervisor
Activ Foundation Business service
01.2014 - 01.2015
Private respite care
01.2013 - 01.2021
Deli Clerk
Parap fine foods
01.2012 - 01.2013
Archaelogical dig VOLUNTEER
Projects abroad
01.2012
Senior barrista/waitress
Jamica blue
01.2011 - 01.2012
Some College (No Degree) - Certificate 2 AUSLAN
North Metro TAFE
Some College (No Degree) - Family And Domestic Violence Early Intervention
Trainsmart
Bachelor of Arts - Criminology
Murdoch University
Some College (No Degree) - Cerificate 3 in Disability
Activ Foundation
Some College (No Degree) - Certificate 2 Business
Charles Darwin University
Some College (No Degree) - Sign Language
North Metro TAFE
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