Erika Sweetman
Wallington,VIC
Summary
I lived in Hong Kong for 26 years and returned to Australia in 2022 to live. I am very keen to get back into the workforce. I am adept at working effectively unsupervised and quickly mastering new skills.
I am a motivated person who is always punctual.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Bar and Restaurant Attendant
Tap Tap Bar and Restaurant
Hong Kong, Lantau
03.2013 - 10.2016
- Effectively multitasked within fast-paced environment.
- Resolved guest complaints to maintain complete customer satisfaction.
- Processed payments via cash, credit card, and gift card and returned accurate coin and bills.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Set up buffets for special events as requested by management.
- Assisted in closing duties such as cleaning equipment and restocking supplies at the end of each shift.
- Followed health codes for proper food handling procedures.
- Greeted customers and provided menus.
- Trained new team members on menu items, operating procedures and company policies.
Personal Care Attendant
Vincentian House
Geelong, Vic
06.1995 - 08.1997
- Administered medications as prescribed by a physician or other healthcare professional.
- Helped clients get in and out of beds and wheelchairs.
- Promptly communicated any changes in client's condition or behavior to supervisor, manager, care team members.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Flying Instructor
West coast Aviation
Avalon Airport, Vic
01.1995 - 07.1996
- Trained learner pilots how to safely fly a plane. This involved briefing students, demonstrating various movements, directing the student to perform the movement and monitoring their progress.
- Evaluating students when they were ready to sit their license exam.
Personal Care Attendant
Queenscliff Nursing Home
Queenscliff, Vic
06.1987 - 01.1994
- Assisted clients with daily personal hygiene and grooming, such as bathing, dressing, and oral care.
- Assisted patients with daily personal hygiene.
- Maintained detailed records of services performed on clients.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Education
High School Diploma -
Morongo Girls College
Geelong11-1987
Skills
- Valid Drivers Licence
- MR Licence
- First Aid and CPR
- Incapacitation Care
- Observational Skills
- Troubleshooting
- Client Relationship Management
- Personal Hygiene Assistance
Certification
- MR Licence
- First Aid and CPR Certificate
- Driver Accreditation
- Working with Children Check
References
References available upon request.
Timeline
Bar and Restaurant Attendant
Tap Tap Bar and Restaurant
03.2013 - 10.2016
Personal Care Attendant
Vincentian House
06.1995 - 08.1997
Flying Instructor
West coast Aviation
01.1995 - 07.1996
Personal Care Attendant
Queenscliff Nursing Home
06.1987 - 01.1994
High School Diploma -
Morongo Girls College
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