ERIKO TREMELLING

• Supplying floral arrangements and statement pieces for corporate and restaurant environments
• Enhanced customer satisfaction by creating visually appealing and unique floral arrangements tailored to individual preferences.
• Creating floral accessories for local and Japanese weddings agents.

Achievements:

-Consulting with and advising clients on stylistic choices
for appropriate floral accessories.
-Has developed the precise and exacting standards demanded by
Japanese wedding agents.
-Business planning and marketing to build a solid client base.
-Developed customer relations and service skills.

Major Clients:

- WATABE Wedding Australia Pty Ltd

- Happiness PLANNER wedding produce

• Creating bridal bouquets and accessories for local weddings
• Consulting with International brides for their wedding flowers.

Customer service and advice on wedding garments, accessories, hair &
make-up, flowers, photo & video Required a keen eye for detail and
superior time management skills.

Achievement
-Worked as part of a wedding co-ordination team to ensure customer
satisfaction and the successful running of events
-Acknowledged for outstanding customer service skills
-Developed flexible work habits being on call throughout the day and night
to service clientʼs needs.
-Awarded and recognised for
outstanding performance in setting the highest sales in the Gold Coast
branch.

• PR & Marketing of mens label, locally and nationally
• Produce company catalogues and invitations for client viewing
• Liaise with photographers and stylists for parades.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

• Developing language programs, homestay and organising English language and vocational training forJapanese students.
• Liaise between universities and colleges in Australia
  and Japan.
• Act as local agent responding to any student problems or
  emergencies.

Achievement

-Recognised as a local agent for overseas English language
training for Japanese universities and vocational schools.

-Registered as exclusive agent with Australian private university.

-Work as a local study tour coordinator on behalf of major Japanese travel
agencies.