Erin Allen
Lutwyche,Australia
Summary
Results-driven Agile Project Manager and certified Scrum Master with a track record of successfully leading teams of up to 8 full-stack Software Engineers on up to 5 concurrent projects. Adept at practicing the Scrum framework and proficient in Jira and Confluence, turning project scope into user stories.
Passionate about Agile and Scrum ways of working, client relations, collaboration and optimising project success.
Overview
5
5
years of professional experience
5
5
Certifications
1
1
Bachelor degree
Work History
Agile Project Manager
Labrys
05.2022 - Current
- Lead teams of up to 8 full-stack & Web3 Software Engineers on up to 5 concurrent projects
- Facilitate Agile ceremonies including fortnightly sprints, daily standups, retrospectives and sprint planning
- Jira and Confluence/Notion management
- Translate project scope into user stories
- Monitor, track, and report progress on project deliverables, reporting internal and external stakeholders
- Proven excellent client relations
- Project planning, risk analysis, and effective communication strategies to achieve project goals
- Quality assurance testing, enhancing product reliability and customer satisfaction
Graduate Business Analyst
Suncorp Group
01.2021 - 04.2022
- Collaborated with cross-functional teams to produce business requirements and facilitated sprint planning using Jira
- Facilitated retrospectives, standups, and iteration planning sessions to gather and refine requirements
- Proactively addressed impediments to productivity, improving team cohesion and Agile best practices
- Supported internal and external communication efforts, enhancing project transparency and stakeholder engagement
Database Cadet
CentacareCQ
07.2019 - 01.2021
- Help desk support for CentacareCQ employees
- Respond to information requests with SQL queries and adapt existing SQL
- Perform basic programming duties by developing basic Transact-SQL queries (UDF's and stored procedures) on Access database applications
- Provide training support by assisting with end user training for database and mobile applications within the scope of the database team
- Improve data quality by performing basic data quality checks and corrections
- Complied with CentacareCQ's policies and procedures as per Quality System (including current workplace health and safety legislation and relevant legislation)
Food and Beverage Attendant
ALH Group
05.2018 - 03.2020
- Work efficiently in a fast-paced environment
- Customer management whilst solving a diverse range of customer complaints and enquiries
- Adhere to safe manual handling practices
- Ensure delivery of brand promise and provide exceptional guest services at all times
- Maximise sale opportunities by upselling items
- Maintain standards of hygiene for food handling and presentation
Education
Bachelor - Information Technology Business Analysis
Central Queensland University
Rockhampton, QLD10.2020
Skills
- Agile frameworks and methodologies (Scrum, Kanban)
- Jira Board & Confluence management
- Manage Web2 & Web3 software development
- Scope Management
- Risk Analysis
- Quality Assurance
- Agile Team Facilitation
- Excellent communication and facilitation
- Critical Thinking
- Team leadership
- Client relations
Certification
- Certified Scrum Master, Knowledge Hut - June 2023
- Control The Project Schedule (PMBOK Guide 6th Ed), Skillsoft - November 2022
- Managing Stakeholder Engagement (PMBOK 6th Ed), Skillsoft - November 2022
- Agile Team Facilitation, SoftEd - September 2021
- Agile Fundamentals, SoftEd - April 2021
References
Labrys
Jacob Keogh - Operations Manager
PH: on request
Suncorp Group
Cassandra Castle - HR Manager
PH: 0410 617 582
CentacareCQ
Elizabeth Tansley - Line Manager
PH: 07 4937 4108
Timeline
Agile Project Manager
Labrys
05.2022 - Current
Graduate Business Analyst
Suncorp Group
01.2021 - 04.2022
Database Cadet
CentacareCQ
07.2019 - 01.2021
Food and Beverage Attendant
ALH Group
05.2018 - 03.2020
Bachelor - Information Technology Business Analysis
Central Queensland University
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