Erin Balsarini
Nelson Bay
Summary
Professional with strong background in job placement and career development. Expertise in identifying and matching candidates with suitable opportunities, fostering team collaboration, and driving successful outcomes. Known for adaptability, effective communication, and problem-solving skills. Proven ability to build relationships and consistently achieve results. Highly motivated and able to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
10
10
years of professional experience
Work History
Job Placement Consultant
Joblink Plus
07.2022 - Current
- Worked with a caseload of 100+ people with the vast majority facing significant barriers to employment.
- Enhanced client employability by conducting thorough assessments and identifying suitable job opportunities.
- Streamlined the job placement process for quicker results by implementing efficient tracking and follow-up procedures.
- Assisted clients in navigating online job applications, ensuring they effectively showcased their qualifications.
- Developed strong relationships with local employers, identifying potential job opportunities for clients.
- Maintained employer engagement by regularly following up.
- Addressed performance issues in placed positions promptly, mediating conflicts between employees and employers when necessary.
- Managed a diverse caseload of clients, addressing individual barriers to employment through targeted support services.
- Provided ongoing support for placed clients, ensuring satisfaction for both employer and employee.
- Collaborated with community organizations to expand resources available to clients during their job search journey.
- Identified clients in need of specialised help and referred to Health & Wellbeing department to utilise on site counselling.
- Conducted reference checks, background screening and other pre-employment checks efficiently to quickly progress clients job applications.
- Negotiated wage subsidies or incentives with employers as needed to secure suitable placements for eligible clients.
- Highly experienced with Workforce Australia for Providers portal, Fit2Work, Job Ready Live and Microsoft Office.
Administration Support / Design
StudioMonMon
09.2014 - 07.2022
- Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
- Enhanced team productivity by providing administrative support and managing daily schedules for staff members.
- Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
- Reduced operational costs through diligent negotiation with suppliers for office supplies, services, or equipment purchases.
- Maintained strict confidentiality in handling sensitive company information and documents, ensuring secure storage and disposal procedures.
- Managed travel arrangements for staff members including booking flights, accommodations, transportation services accurately within specified budgets.
- Contributed to successful project completion by coordinating deadlines, resources, and deliverables among team members.
- Streamlined office processes by implementing efficient filing systems and document management practices.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilised project management tools, eg. Asana.
- Provided onboarding and administration for new hires.
- Supported financial operations by assisting with budgeting, invoicing, and expense tracking tasks.
- Utilised Adobe Suite for marketing purposes.
Education
Advanced Diploma - Sociology
University of New England
Armidale, NSW12-2023
Skills
- Employer engagement
- Client relationship building
- Resume development
- Labor market research
- Recruiting and sourcing
- Employment law knowledge
- Compliance regulations
- Community engagement
- Cold calling
- Social media proficiency
- Microsoft Office and Adobe Suite
Timeline
Job Placement Consultant
Joblink Plus
07.2022 - Current
Administration Support / Design
StudioMonMon
09.2014 - 07.2022
Advanced Diploma - Sociology
University of New England
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