Erin Cucanic
Melbourne
Summary
Results-driven professional with experience as a sales assistant and children's swim instructor. Skilled in delivering exceptional customer service and building strong relationships. In my role as a sales assistant, I developed effective sales techniques, inventory management skills, and the ability to identify customer needs, leading to increased sales and satisfaction. As a swim instructor, I honed my leadership, communication, and adaptability skills, teaching essential swimming techniques while ensuring a safe and fun environment for children. Passionate about teamwork and dedicated to creating positive experiences for customers and students alike.
Experienced with instructing swimmers of various ages and skill levels, focusing on technique improvement and confidence building. Utilizes effective teaching strategies and safety protocols to create engaging and secure learning environment. Track record of strong communication and leadership, ensuring positive experience for all participants.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swimming Instructor
Paddles
10.2023 - 01.2025
- Instructional Skills:
- Lesson Planning & Structure: Designing age-appropriate, progressive lessons.
- Skill Breakdown: Breaking complex techniques into simple, manageable steps.
- Adaptability: Adjusting lessons based on individual abilities and comfort levels.
- Communication:
- Clear Instructions: Delivering age-appropriate explanations of swim techniques.
- Positive Reinforcement: Motivating children through encouragement and praise.
- Parent Communication: Providing updates on progress, challenges, and achievements.
- Child Development & Emotional Intelligence:
- Developmentally Informed Teaching: Tailoring lessons to the child’s physical, cognitive, and emotional stages.
- Empathy & Patience: Building trust, offering reassurance, and easing water-related fears.
- Safety & Risk Management:
- Water Safety: Teaching safety rules and water awareness.
- First Aid & CPR: Being prepared for emergencies with current certifications.
- Vigilance: Ensuring constant supervision and minimizing risks during lessons.
- Organizational Skills:
- Efficient Lesson Execution: Managing class time effectively for optimal practice and engagement.
- Progress Monitoring: Tracking individual progress and adjusting goals as needed.
- Problem-Solving:
- Real-Time Adaptability: Quickly adjusting to challenges, such as addressing fears or modifying activities for struggling swimmers.
- Group Management: Balancing varying skill levels and behaviors in a group setting.
- Teamwork:
- Collaboration: Coordinating with colleagues to ensure smooth class operations and a positive environment.
- Sharing Best Practices: Learning from and supporting other instructors to enhance teaching techniques.
Sales Assistant
Borgs Cakes
03.2021 - 04.2023
- Skills: Stock Replenishment, Teaching, Swimming Instruction, Learn to Swim Teaching, Customer Service, Microsoft Windows, Working with Children, Team Work, Child Safe Environments, Willingness to Learn, Workplace Health and Safety, Communication Skills
Education
Bachelor of Occupational Therapy -
Deakin University
12.2029
Completed High School (Year 12) -
kardinia international college
12.2024
Skills
- Stock Replenishment
- Teaching
- Swimming Instruction
- Learn to Swim Teaching
- Customer Service
- Microsoft Windows
- Working with Children
- Team Work
- Child Safe Environments
- Willingness to Learn
- Workplace Health and Safety
- Communication Skills
- CPR certified
- Patience and empathy
- Physical fitness
Certification
- HLTAID001 Provide Cardiopulmonary Resuscitation Certificate, Current
- Working with Children Check, Current
- Drivers Licence, 03/01/24, 03/31/25
Languages
English
Timeline
Swimming Instructor
Paddles
10.2023 - 01.2025
Sales Assistant
Borgs Cakes
03.2021 - 04.2023
Completed High School (Year 12) -
kardinia international college
Bachelor of Occupational Therapy -
Deakin University
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