Erin Dickson
Penrith
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment. Within my first 3 months I received runner up at the end of financial year party for my efficiency in picking up the role within a fast paced environment and managing work flow without disruption.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Madison Marcus Law Firm
03.2024 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Disability Support Worker
Aequalis Disability Services
10.2022 - 03.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
Front of House
Guzman Y Gomez
09.2019 - 10.2022
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Supported revenue growth by identifying upselling opportunities within the front of house team.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
- Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
Education
High School Diploma -
Saint Marys Senior Highschool
Saint Marys, NSW09-2022
Skills
- Document management
- Travel planning
- Inventory management
- Verbal communication
- Tech-Savvy
- Mail management
- Records management systems
- Business administration
- Letter preparation
- Accounting support
- Coordination for Managing Director of the company
Languages
Spanish
Limited Working
Timeline
Administrative Assistant
Madison Marcus Law Firm
03.2024 - Current
Disability Support Worker
Aequalis Disability Services
10.2022 - 03.2024
Front of House
Guzman Y Gomez
09.2019 - 10.2022
High School Diploma -
Saint Marys Senior Highschool
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