Erin Godden
Glenroy,VIC
Summary
Talented Partner with 7 years of pharmaceutical industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning, excellent written and verbal communication skills and relationship building.
Overview
7
7
years of professional experience
Work History
Learning and Transformation Partner
Novartis Pharmaceuticals
11.2022 - 12.2023
- Working across the enterprise to deliver learning plans for sales associates and managers, encompassing upskilling, leadership development and launches
- This involves facilitating discussions, training within teams as well as undertaking onboarding processes for all associates to ensure a learning culture is embedded from the beginning
- As Novartis moves to a skills-based organisation, working to lead the organisation towards a skills based, fluid organisation
- Transforming the learning culture from linear learning to agile learning.
Graduate Program Coordinator
Novartis Pharmaceuticals
05.2021 - 12.2023
- Working closely with three other coordinators, I run the Novartis graduate program- from assessment centre, through to induction and onboarding as well as development
- We have graduates across Australia and New Zealand from various streams- from marketing, medical, finance and digital all rotating across various aspects of the business
- I have worked to facilitate these rotations and coordinated training and development opportunities both virtually and in person.
Communications Lead- Energised for Life
Novartis Pharmaceuticals
01.2022 - 01.2023
- I am responsible for all internal communications within Australia and New Zealand as well as planning health and well-being initiatives for associates
- I construct all internal communications that are placed in internal newsletters as well as running the internal social media channel utilised.
Communications and Patient Engagement Specialist
Novartis Pharmaceuticals
11.2021 - 11.2022
- Working closely with the communications and patient engagement lead, I looked after internal and external communications related to multiple franchises in the innovative medicines division
- This involves media communications, trade media and associate communications
- Additionally, I engaged with patients to understand their insights related to their medical conditions through patient councils that I assist to coordinate
- I am also responsible for all social media listening for the franchises I work with, which involves preparing reports and analysing data from social media channels.
Medical Representative
Novartis Pharmaceuticals
01.2019 - 11.2021
- Promoting to General Practitioners a relatively new heart failure medication
- I also analyse data to identify areas of need and areas of potential
- Continued education of doctors and nurses in clinic and during out of hours meetings to provide information and ongoing support
- Working closely with a colleague on territory to achieve sales targets and continue to grow market share and increase confidence with general practitioners
- This also involves working cross functionally with other members of the Victorian and National team to achieve goals.
Women's Health Specialist and GP Representative
Bayer Australia Limited
01.2018 - 11.2018
- Continuing to promote to General Practitioners of the oral contraceptive pill, I also educate and provide support to general practitioners and women's health specialists for IUD's
- This also involves running in-services in hospitals to provide education and information to doctors and nurses, as well as meeting with general practitioners and nurses in family clinics to provide information and on-going support
- Continued development of interpreting sales data to focus attention to areas of need and planning of time to provide health care professionals with the support they require.
Women's Health Service Representative
Bayer Australia Limited
11.2016 - 01.2018
- Co-promotion of consumer health goods with general practitioners, working closely with the consumer health team
- Utilising my experience in customer service and telephone sales, I manage a territory of General Practitioners, speaking to them about contraception
- I have developed a knowledge of sales data to interpret the areas of greatest potential to visit these customers at a higher frequency to provide support and information relating to my portfolio of products
- I work to manage the territory to ensure the greatest sales potential is achieved, by planning my time spent with healthcare professionals as necessary
- I also arrange meetings with many general practitioners to provide further information regarding contraception and ongoing support
- Profile of role includes: Building relationships with customers to provide information, education and ongoing support regarding contraception
- Interpreting sales data to identify areas of highest potential
- Planning, and running dinner meetings for general practitioners regarding contraception.
Education
Master of Business Administration -
Newcastle University
Newcastle, NSW06.2021
Master of Public health -
Newcastle University
Newcastle12.2014
Bachelor of Food and Nutrition -
Deakin University
Burwood, VIC12.2013
Skills
- Job Skill Building
- Coaching and Development
- Adult Learning Theory
- E-Learning Design
- Blended Learning
- Online training experience
- Candidate Experience
- Talent Acquisition
- Excellent people skills
- CRM software proficiency
- Verbal/written communication
- Product Sales
References
References available on request.
Training
- Agile Coach training
- Medicines Australia Program 1, 2 and 3
Timeline
Learning and Transformation Partner
Novartis Pharmaceuticals
11.2022 - 12.2023
Communications Lead- Energised for Life
Novartis Pharmaceuticals
01.2022 - 01.2023
Communications and Patient Engagement Specialist
Novartis Pharmaceuticals
11.2021 - 11.2022
Graduate Program Coordinator
Novartis Pharmaceuticals
05.2021 - 12.2023
Medical Representative
Novartis Pharmaceuticals
01.2019 - 11.2021
Women's Health Specialist and GP Representative
Bayer Australia Limited
01.2018 - 11.2018
Women's Health Service Representative
Bayer Australia Limited
11.2016 - 01.2018
Master of Business Administration -
Newcastle University
Master of Public health -
Newcastle University
Bachelor of Food and Nutrition -
Deakin University
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