Erin Grant
Eatons Hill
Overview
4
4
years of professional experience
1
1
Certification
Work History
Eyewear Stylist
Torga Optical Chermside
12.2022
- Customer service including style advice
- Appointment management including confirmation calls
- Store and stock maintenance
Retail Sales Assistant
Jeanswest
08.2023 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Improved store appearance with effective merchandising and creative displays.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Coach – Artistic Development
Pine Rivers Rollercade
11.2021 - 08.2023
- Teach Learn to Skate classes at all levels from beginner to Artistic Development levels
- Provide feedback parents on progress of students
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Development and maintenance of various monitoring, automation, and testing scripts / solutions
High School Peer Mentor
Albany Creek State High School
01.2021 - 12.2021
- Peer mentor for commencing Grade 7 students
- Provide advice and insight into high school structure, activities, opportunities, and responsibilities
- Prepare and present fortnightly well-being and values classes
- Provide individual support to students
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Queensland Certificate of Education -
Albany Creek State High School
Albany Creek, QLD2022
Skills
- Flexible and Adaptable
- Excellent Communication
- Analytical and Critical Thinking
- Planning and Coordination
- Organisation and Time Management
- Multitasking Abilities
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Punctuality
Certification
- Coach – Artistic Development, 02/2022, Skate Australia
- First Aid and CPR, 01/2022
- Queensland Blue Card, 12/2021
Timeline
Retail Sales Assistant
Jeanswest
08.2023 - Current
Eyewear Stylist
Torga Optical Chermside
12.2022
Coach – Artistic Development
Pine Rivers Rollercade
11.2021 - 08.2023
High School Peer Mentor
Albany Creek State High School
01.2021 - 12.2021
Queensland Certificate of Education -
Albany Creek State High School