Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Grant

Eatons Hill

Overview

4
4
years of professional experience
1
1
Certification

Work History

Eyewear Stylist

Torga Optical Chermside
12.2022
  • Customer service including style advice
  • Appointment management including confirmation calls
  • Store and stock maintenance

Retail Sales Assistant

Jeanswest
08.2023 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Improved store appearance with effective merchandising and creative displays.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.

Coach – Artistic Development

Pine Rivers Rollercade
11.2021 - 08.2023
  • Teach Learn to Skate classes at all levels from beginner to Artistic Development levels
  • Provide feedback parents on progress of students
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Maintained energy and enthusiasm in fast-paced environment
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Development and maintenance of various monitoring, automation, and testing scripts / solutions

High School Peer Mentor

Albany Creek State High School
01.2021 - 12.2021
  • Peer mentor for commencing Grade 7 students
  • Provide advice and insight into high school structure, activities, opportunities, and responsibilities
  • Prepare and present fortnightly well-being and values classes
  • Provide individual support to students
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Education

Queensland Certificate of Education -

Albany Creek State High School
Albany Creek, QLD
2022

Skills

  • Flexible and Adaptable
  • Excellent Communication
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Organisation and Time Management
  • Multitasking Abilities
  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Punctuality

Certification

  • Coach – Artistic Development, 02/2022, Skate Australia
  • First Aid and CPR, 01/2022
  • Queensland Blue Card, 12/2021

Timeline

Retail Sales Assistant

Jeanswest
08.2023 - Current

Eyewear Stylist

Torga Optical Chermside
12.2022

Coach – Artistic Development

Pine Rivers Rollercade
11.2021 - 08.2023

High School Peer Mentor

Albany Creek State High School
01.2021 - 12.2021

Queensland Certificate of Education -

Albany Creek State High School

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Erin Grant