Erin Harrison

Key responsibilities involved;

• Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
• Assisted educators with classroom management and document coordination to maintain positive learning environment.
• Worked with other educators to optimise learning plans based on children's needs.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
• Maintained classrooms by disinfecting and sterilizing surfaces and toys.
• Communicated with parents to inform about child's progress and classroom behaviour.

Key responsibilities involved;

• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials, and took drink orders.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Checked guests' identification before serving alcoholic beverages.

Key responsibilities involved;

• Maintained clean and organised restaurant to comply with hygiene and health regulations.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and seated guests to provide friendly and welcoming experience.
• Trained new staff members on company policies and procedures.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Arranged tables and chairs for special occasions and events.
• Assisted wait staff with timely food delivery and guest requests.
• Handled customer inquiries and suggestions courteously and professionally.

Key responsibilities involved;

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.

Key responsibilities involved;

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Key Responsibilities involved;

• Greeting guests, taking orders and processing payments.
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Operated cash register to ring up final bill and process various forms of payment.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.