Summary
Overview
Work History
Education
Skills
Project Examples
Volunteer roles
Timeline
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Erin Henshaw-Hill

Erin Henshaw-Hill

Sydney,NSW

Summary

Erin has almost 15 years of experience working at the intersection of social strategy and urban planning to help improve health, social and economic outcomes for communities across Australia. She is an expert in social and cultural infrastructure planning, social strategy development, program and policy evaluation, stakeholder engagement, social value and impact measurement and community needs assessment.


Erin is a passionate advocate for the role of arts and culture in building communities and fostering social cohesion. She is particularly focussed on identifying opportunities to provide long term, secure and affordable accommodation for artists and creative practitioners.

She is also interested in how Social Value Measurement models can be used to demonstrate the intrinsic value that arts and culture has to society, beyond a purely economic measure.


Erin is a trusted advisor having worked on a wide of range of projects for clients in government, not for profit and private sectors. She takes a multifaceted view to social and urban challenges and understands the importance of bringing stakeholders together around a shared vision. As a skilled facilitator she has extensive experience developing and coordinating targeted engagement processes and takes pride in working collaboratively with stakeholders to identify ambitious but practical solutions to complex problems.



Overview

10
10
years of professional experience

Work History

Associate Director Social Strategy

Ethos Urban
05.2023 - Current

As an Associate Director in the Social Strategy team at Ethos Urban I work with developers, government and not for profit organisations to undertake social and cultural infrastructure assessments, prepare social impact assessments and develop policy and strategies to support positive social outcomes.



Key responsibilities include:

  • Providing an expert range of services including advice relating to social infrastructure planning, social impact analysis and social strategy development.
  • Nurturing client relationships and identifying opportunities to generate new work.
  • Contributing to the strategic direction and development of a growing business area for the company.
  • Fostering key relationships across the business and working collaboratively on a range of projects, tender submissions and thought leadership activities.
  • Co-leading a team of 8 personnel, overseeing performance as well as professional development

Senior Manager Open Space Programs

NSW Department of Planning
01.2021 - 02.2023

As a Senior Manager in the NSW Department of Planning's Place, Design and Public Spaces team, I was responsible for leading and managing several major programs and projects including the $250 million Public Spaces Legacy Program, the $20 million Everyone Can Play Program, and the Places to Swim and Places to Play Programs. Contributed to research for first NSW open space strategy.


Key responsibilities included:

  • Development of open space programs, including obtaining Ministerial approvals, launching the programs, overseeing the administration of the grants and monitoring progress.
  • Development of evidence-based strategies and plans to address complex issues relating to open space in collaboration with a broad range of stakeholders.
  • Managing a range of projects involving internal and consultant teams to deliver evidence based studies to support NSW Government’s policies and commitments around open space.
  • Managing delivery of technical advice in response to Ministerial and Executive requests in a timely manner.
  • Leading a team of five personnel, overseeing performance and professional development.

Associate Director

Urbis
08.2019 - 01.2021

As an Associate Director at Urbis I worked within a multidisciplinary team of urban planners, designers and economists, leading projects and providing advice to public, private and not-for-profit sector clients on a range of social policy and social strategy issues.


Key responsibilities included:

  • Providing an expert range of services including social impact analysis and social strategy development, social and cultural infrastructure strategies and plans, community needs assessments and service reviews.
  • Nurturing client relationships and identifying opportunities to generate new work.
  • Contributing to the strategic direction and development of a growing business area for the company.
  • Fostering key relationships across the business and working collaboratively on a range of projects, tender submissions and thought leadership activities.
  • Assisted senior leadership in managing all day to day aspects of the business including ensuring financial targets were achieved and projects effectively resourced.
  • Leading a team of 4 personnel, supervising daily performance as well as training and improvement plans.

Project Manager Social Planning

Elton Consulting
07.2014 - 08.2019

As a Project Manager at Elton Consulting I was responsible for leading a range of social sustainability strategies and policies, and program reviews as well as preparing social infrastructure assessments to inform large urban renewal and masterplanned developments. I was also involved in significant community and stakeholder engagement projects, including Sydney's CBD and South East Light Rail project and the stakeholder engagement to inform the development of the Social Housing Reform Discussion Paper for NSW Family and Community Services.


Key responsibilities included:

  • Leading project teams on various projects with competing timeframes and staff resources to ensure timely delivery and high-quality results.
  • Developing targeted methodologies to address complex problems and to suit specific client needs.
  • Preparing comprehensive project plans with clear timelines, milestones, and budget requirements.
  • Building strong client relationships across different sectors including local and state government, not for profit and private developers.
  • Undertaking best practice research on social sustainability issues to inform a range of reports, plans and assessments.
  • Preparing concise, easy to read, well researched reports for a range of clients.

Education

Masters of Urban And Regional Planning -

University of Sydney
Sydney, NSW

Bachelor of Arts - English Literature And International Relations

University of Sydney
Sydney, NSW
2012

Skills

  • Strategic planning and policy development
  • Social impact analysis
  • Community and stakeholder engagement
  • Social and cultural infrastructure planning
  • Governance and operational models
  • Program development and coordination
  • Strategic leadership
  • Project management
  • Staff mentoring

Project Examples

Strategy and policy

  • City of Ryde Social and Cultural Infrastructure Framework, City of Ryde
  • Review and evaluation of the Start Safely Pilot Review, Family and Community Services
  • Blacktown Community Facilities Strategy and Review, Blacktown City Council
  • City of Ryde Halls and Facilities Strategy, City of Ryde
  • Northern Beaches Open Space and Recreation Strategy, Northern Beaches Council
  • Policy Review and Development of Policy Framework, YMCA NSW
  • Development of Social Housing Reform Discussion Paper, Family and Community Services
  • Ku-ring-gai Community Facilities Strategy Review, Ku-ring-gai Council


Governance and operations

  • Western Sydney Illawarra Shoalhaven Joint Organisations Action Plan, NSW Department of Premier and Cabinet
  • Operating Model for Wentworth Point Community Centre and Library, City of Parramatta
  • Children's Services Review, Georges River Council
  • Children's Services Review, Inner West Council


Social infrastructure and social impact needs assessment 

  • The Bays Precinct Social and Health Impact Assessment, UrbanGrowth NSW
  • Canterbury Community and Cultural Facilities Study, Former City of Canterbury
  • Leppington social infrastructure and open space assessment, NSW Department of Planning and Environment
  • Youth Needs Assessment, Cumberland Council
  • Community facilities audit and needs study, City of Parramatta
  • Kellyville-Bella Vista social infrastructure and open space assessment, Landcom
  • Calderwood social infrastructure and open space assessment, Lendlease
  • Werrington campus Redevelopment social infrastructure and open space assessment, Western Sydney University
  • The Bays Precinct Social and Health Impact Assessment, UrbanGrowth NSW
  • Various Social Impact Assessments to support State Significant Development Applications


Placemaking 

  • The Waterfront Shell Cove Placemaking Strategy, Frasers
  • Garema Place and City Walk Place Making, Oculus


Volunteer roles


  • Cement Fondu Gallery Advisory Committee member
  • Volunteer tutor with Sydney Story Factory
  • Widening Participation University of Sydney

Timeline

Associate Director Social Strategy

Ethos Urban
05.2023 - Current

Senior Manager Open Space Programs

NSW Department of Planning
01.2021 - 02.2023

Associate Director

Urbis
08.2019 - 01.2021

Project Manager Social Planning

Elton Consulting
07.2014 - 08.2019

Masters of Urban And Regional Planning -

University of Sydney

Bachelor of Arts - English Literature And International Relations

University of Sydney
Erin Henshaw-Hill