Erin Homer
Kyabram,VIC
Summary
Dedicated to helping people and making things easier for others. I have worked in many different fields of work. I am looking for a job where I can excell and grow in the position. I am an easy going person who gets along with generally everyone. I feel like I am moldable as my jobs experience is across different backgrounds.
Overview
19
19
years of professional experience
Work History
Retail
Bakery
Kyabram, Vic
08.2022 - 07.2023
- I quickly picked up hours and was working 12 out of 14 days. I was a senior and worked a lot with juniors. I appreciated my junior staff, as most of my shifts were closing, and I had to work closely with them. I occasionally did openings as well, so I knew how to set up mornings for the day, and closing, so I knew how to close and have everything done for the next day. I left due to being pregnant and having a baby in October.
- Equipped retail staff members to effectively sell, serve customers, maintain inventory and perform other retail duties.
- Provided leadership and direction for all retail employees.
- Assisted with training new employees on retail processes and procedures.
- Developed best practices for managing a successful retail store environment.
- Packaged finished products for delivery or display in retail stores.
- Assisted customers with orders and inquiries at the retail counter.
- Communicated item availability with retail team members and shoppers.
Professional Commercial Cleaner
NRMA
Echuca, Vic
10.2021 - 08.2022
- Collected trash from floors within hallways, bathrooms and work areas.
- Washed walls up to 10-feet high with appropriate cleaning solutions.
- Notified managers concerning the need for major repairs or additions to building operating systems.
- Mixed water and detergents in containers to prepare cleaning solutions, according to specifications.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Sanitized telephones and computer keyboards using approved disinfectants.
- Completed routine maintenance checks, notifying management of needed repairs.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
Commercial Cleaner
Turbo Vac
Echuca/Tongala, VIC
05.2004 - 01.2011
- I was employed at Tongala Abattoirs cleaning the kill floors, laboratory, and bathrooms throughout high school and casually through the years when they needed me.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Emptied trash cans and replaced liners.
- Emptied trash and recycling bins and replaced liners.
- Replenished bathroom and kitchen supplies, including soap, toilet paper, and paper towels.
Line Operator/Machine Operator
SPC
ARDMONA, VIC
07.2005 - 12.2007
- I was employed as a seasonal employee. I would have reurned as i scored high marks but I moved and started a family.
- Trained new employees on how to properly use machines, follow safety protocols.
- Assisted coworkers in troubleshooting and resolving mechanical issues quickly.
- Loaded and unloaded items from machines, conveyors and conveyances.
- Maintained a clean and safe work environment by following all safety protocols.
- Collaborated with team members to develop strategies for improving efficiency of line operations.
- Troubleshot any issues encountered during tritanium forging processes and adjusted accordingly when necessary.
Commercial Cleaner
Lisa Barber
Kyabram, Vic
01.2005 - 10.2006
- Was employed to maintain woolworths Kyaram/shepparton and coles Echuca.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept records of hours worked, supplies used, and tasks completed each day.
- Stripped, sealed and polished floors.
Kitchen Hand
showgrounds
Kyabram, Vic
05.2004 - 06.2005
- Was employed to work out the back to prepare bits and pieces to help with the everyday running of the shop. eg Dish washing, pulling apart chicken etc etc
- Followed all health code guidelines when handling food items.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
Education
Certificate 4 - Hair Dressing
National Academy of Hair And Beauty
Echuca, VIC06-2018
Certificate 4 - Tourisim
Management Institute of Australia
Kyabram, VIC09-2013
High School Diploma -
Kyabram High School
Kyabram, VIC12-2005
Skills
- Retail sales techniques
- Retail
- Retail sales strategies
- Retail support
- Retail store layouts
- Retail stock management
- Retail display setup
- Housekeeping
- Laundry
- Hazardous material handling
- Complex Problem-solving
- Glass and window washing
- Health and safety regulations
- Time management
- Payment management
- Customer queries
- Issue escalation
- Relationship building
- Team training and development
- Customer relationship management
- Team collaboration
- Espresso machine operation
- Opening and closing duties
- Cash handling
- POS systems
- Hospitality service expertise
- Verbal and written communication
- Calm demeanor
- Friendly and outgoing
- Cash register operation
- Active listener
- Point of sale operation
- Food preparation
- Team player
- Positive and professional
- Coffee machinery
- Clear communication
References
Rose Cunningham
04
Junior at the Bakery
Shelley Tassell
040424151125
Receptionist at NRMA
Jade Dawson
0475509776
Worked together at the Bakery
Kellie Dempsey
0477147766
Worked together at NRMA Echuca
Rose Dempsey
0439680495
Worked at NRMA Echuca & helped out at the River Boat hotel Echuca
Rhiannon Collyer
0410963374
Personal Reference
Timeline
Retail
Bakery
08.2022 - 07.2023
Professional Commercial Cleaner
NRMA
10.2021 - 08.2022
Line Operator/Machine Operator
SPC
07.2005 - 12.2007
Commercial Cleaner
Lisa Barber
01.2005 - 10.2006
Commercial Cleaner
Turbo Vac
05.2004 - 01.2011
Kitchen Hand
showgrounds
05.2004 - 06.2005
Certificate 4 - Hair Dressing
National Academy of Hair And Beauty
Certificate 4 - Tourisim
Management Institute of Australia
High School Diploma -
Kyabram High School
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