Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ERIN JACOB

Bateau Bay

Summary

I am a dedicated and award-winning professional with over a decade of experience in community engagement, education, and youth development. Passionate about empowering disengaged and at-risk youth, I have successfully coordinated and delivered programs that support individuals facing homelessness, domestic violence, disabilities, mental health challenges, and juvenile justice involvement.

As the Community Wellness and Education Manager at Coast Shelter and Central Coast Coordinator for the Love Bites program, I have led initiatives that provide thousands of young people with the knowledge and skills to foster respectful relationships and build brighter futures. I am also an experienced Trainer and Assessor, delivering nationally recognised qualifications and life skills programs tailored to diverse learners, including those with low literacy and numeracy, disabilities, and complex support needs.

My leadership has been recognised through multiple awards, including recognition from Minister David Harris for my contributions to youth empowerment. I am committed to creating inclusive, supportive learning environments that equip individuals with essential life and employment skills, ensuring they have the tools to thrive personally and professionally

Overview

19
19
years of professional experience

Work History

Community Wellness and Education Manage

Coast Shelter
12.2021 - Current
  • Lead the development and delivery of community education programs, including the Love Bites program, reaching over 8,500 students annually.
  • Develop partnerships with schools, community groups, and stakeholders to expand respectful relationship education.
  • Manage and support a team of facilitators, volunteers, and educators to deliver high-quality training.
  • Advocate for funding and program expansion to increase access to services.
  • Plan and implement wellness initiatives to support vulnerable and at-risk youth.
  • Oversee program evaluation, ensuring continuous improvement and effectiveness

Training Coordinator

Central Coast Community College
01.2016 - 12.2021

Training Coordinator

Liaising with partners to ensure smooth program delivery and collaboration
Developing accredited and non-accredited courses to meet diverse learning needs
Overseeing a team of 20+ trainers to maintain consistent high-quality training
Managing trainer rosters to ensure efficient program delivery

Trainer and Assessor
Delivered employability skills programs to support youth in transition
Facilitated horticulture and life skills programs tailored to diverse cohorts
Recognised for outstanding work with disengaged youth:
2021 Central Coast/Hunter Teacher Trainer of the Year
NSW Teacher Trainer of the Year
Finalist for Australian Trainer of the Year
Expertise in working with a wide range of student cohorts, including:
Homeless youth
Youth in juvenile justice
Disengaged youth
Adults with disabilities
Individuals experiencing mental health challenges
Learners with poor literacy, language, and numeracy skills

Trainer Assessor

Break Thru
01.2006 - 01.2016
  • I trained and assessed the following courses
  • Certificate II and III in Horticulture
  • Links to learning (Youth Re-engagement program)
  • Certificate II in General education for adults
  • Trainee's - Retail, CALM and Horticulture

Owner/Manager

Elements Garden Centre
01.2010 - 01.2014
  • Staff management
  • Payroll
  • Stock ordering
  • Customer service
  • Accounts
  • Maintained retail displays
  • Care and maintenance of plants

Education

Trade Certificate in Horticulture -

TAFE NSW

Diploma of Community Sevices -

Reach For Training
Newcastle, NSW
10-2024

TAELLN412 And TAELLN413 -

Tamworth Community College
06.2021

HLTAID003 First Aid -

Central Coast Community College
Ourimbah, NSW
03.2021

Mental Health First Aid -

Peter Annis-Brown
06.2020

SOA Certificate IV in Youth Work -

TAFE NSW
12.2019

SOA in Trauma Informed Care -

TAFE NSW
07.2019

TAEASS502 -

Forsythes
Newcastle, NSW
01.2019

ICT20115 Certificate II in information, Digital Media and Technology -

Central Coast Community College
Ourimbah, NSW
03.2018

FSK20113 Certificate II in skills for work and vocational pathways -

Central Coast Community College
Ourimbah, NSW
02.2018

SOA Certificate III in Disability -

Break Thru
06.2016

TAE40110 -

Break Thru
06.2015

Skills

  • Passionate
  • Resilient
  • Adaptable
  • Great Communicator
  • Compassionate
  • Honest
  • Reliable
  • Empathetic

Accomplishments

  • 2021 Hunter Central Coast Teacher/Trainer of the Year
  • 2021 NSW Teacher/Trainer of the Year
  • 2021 Finalist for Australian Trainer of the Year
  • 2024 Westfield Local Hero Finalist
  • Recognized by Minister David Harris, David Mehan, and Adam Crouch for my work supporting young people and creating impactful youth programs.

Timeline

Community Wellness and Education Manage

Coast Shelter
12.2021 - Current

Training Coordinator

Central Coast Community College
01.2016 - 12.2021

Owner/Manager

Elements Garden Centre
01.2010 - 01.2014

Trainer Assessor

Break Thru
01.2006 - 01.2016

Trade Certificate in Horticulture -

TAFE NSW

HLTAID003 First Aid -

Central Coast Community College

Mental Health First Aid -

Peter Annis-Brown

SOA Certificate IV in Youth Work -

TAFE NSW

SOA in Trauma Informed Care -

TAFE NSW

TAEASS502 -

Forsythes

ICT20115 Certificate II in information, Digital Media and Technology -

Central Coast Community College

FSK20113 Certificate II in skills for work and vocational pathways -

Central Coast Community College

SOA Certificate III in Disability -

Break Thru

TAE40110 -

Break Thru

Diploma of Community Sevices -

Reach For Training

TAELLN412 And TAELLN413 -

Tamworth Community College
ERIN JACOB