Summary
Overview
Work History
Skills
References
Timeline
Generic

Erin Keane

Perth,WA

Summary

Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Administrative Clerk

The Good Guys
Perth, WA
09.2023 - Current
  • Ordered supplies and equipment as needed.
  • Created purchase orders for various vendors in accordance with company procedures.
  • Provided assistance to other departments when needed.
  • Assisted in the preparation of regularly scheduled reports.
  • Reviewed all invoices for accuracy prior to processing payment requests.
  • Performed data entry duties to update client information in databases.
  • Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
  • Verified vendor invoices against purchase orders before submitting them for payment approval.
  • Maintained accurate records of financial transactions using accounting software programs.
  • Resolved customer complaints in a timely manner.
  • Organized and maintained filing systems both electronically and manually.
  • Managed daily office operations, including managing incoming and calls and emails.
  • Answered inquiries from customers regarding services or products offered by the company.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Provided excellent customer service by listening to customer needs and addressing them appropriately.
  • Performed opening and closing duties such as setting up registers, counting cash drawers, and balancing registers.
  • Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
  • Maintained a clean and orderly checkout area.
  • Balanced the daily cash register transactions with accuracy and attention to detail.
  • Processed cash, credit, and check payments accurately and efficiently.

Childcare Educator

Gowrie
Perth, WA
07.2022 - 04.2023
  • Supported parents by providing information about their child's growth, nutrition requirements.
  • Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
  • Established good relationships with parents and guardians through regular communication via phone or emails.
  • Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
  • Developed lesson plans that were stimulating and engaging for the children.
  • Maintained a safe environment for all children under care by adhering to safety regulations.
  • Maintained state licensing and code details, performing routine assessments to verify compliance.
  • Established direct lines of communication with parents, notifying of concerning behavior or health issues.

Skills

  • Database entry
  • Billing and Invoicing
  • excellent verbal and written communication
  • Tech-Savvy
  • Service-oriented mindset
  • Multitasking and prioritisation
  • Document Management
  • POS System Operation

References

References available upon request.

Timeline

Administrative Clerk

The Good Guys
09.2023 - Current

Childcare Educator

Gowrie
07.2022 - 04.2023

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Erin Keane