Hi, I’m
Erin King
Bective,NSW
Great things are done by a series of small things brought together
Vincent Van Gogh
Overview
20
years of professional experience
Work History
Davidson Cameron & Co
Livestock Administration
05.2024 - Current
Job overview
- Ensured the acquisition and merger of Chris Paterson Stock & Station was a clean and accurate process.
- Implemented customer retention strategies to help stabilize the business during the post-acquisition phase.
- Participated in regular meetings with stakeholders to provide updates on progress and address any concerns related to merging activities.
- Assisted in the development of standard operating procedures to streamline work processes and promote consistency across the organization related to livestock sales activities.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Drafted and distributed invoices for outstanding payments.
- Created, prepared, and delivered reports to various departments.
- Input and processing sale and purchases of livestock, for private, saleyards, feedlot & abattoir sales.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Recorded accurate and efficient records in customer database.
- Programs used - Plasma (Sales & CRM), SAP (Accounts Program), LPA, NLIS, MSA, AgriNous, Excel, Word
Chris Paterson Stock & Station Agent Pty Ltd
Accounts Manager
07.2020 - 05.2024
Job overview
- Collaborated with livestock agents to process and reconcile all livestock & rural property sales, and facilitate payments.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
- Responsible for accurately correlating and processing BAS, PAYG, Superannuation, Government Livestock Levies
- Calculated payroll deductions by accurately using Reckon Accounts Hosted and processed payroll to meet preset requirements.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Maintained accurate records of logging operations for compliance with state regulations and industry certifications.
- Managed payroll data entry and processing to comply with predetermined company guidelines.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Submitted reports on payroll activities.
- Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
- Programs used - Reckon Accounts Hosted, Xero Accounting, Livestock Exchange, AgriNous, Levies Online, LPA, MSA, NLIS, Pricefinder, word, Excel
LJ Hooker Tamworth
Licensed Real Estate Agent
01.2014 - 01.2020
Job overview
- Majority of the time I was a sales agent, however when the business sold and became Professionals Tamworth I temporally moved into a different department Commercial Sale & Commercial Property Management while the business was adapting to the change to ensure all our owners and landlords were well looked after as Robyn and Richie stepped back
- I also covered may other roles within the business such as BDM, sales admin, reception if required, along with other roles
- I thoroughly enjoyed the change and learning and developing my skills during this process
- Appraising properties
- Obtaining listings of properties for sale
- Marketing the property
- Seeking out and introducing buyers
- Offering advice on current market conditions
- Arranging and overseeing inspections
- Negotiating the sale
- Liaising with legal representatives
- Cold calling
- Prospecting for new business
- Arranging & attending open homes and buyer inspections
- Supporting buyers and sellers every step of their real estate transaction
- Building relationships with clients
- Admin duties (including listing, exchange and settlement of own properties)
- Creating advertising text
- Following up outstanding monies owed for marketing for whole sales department
- Ad compose creating weekly advertising for agency
- CRM updates
- Rest input information
- Property Me both for sales and PM
- REX CRM with LJ Hooker
- ReNet CRM Professionals
- Idashboard CRM Professionals
- Inspect Real Estate - Sale & PM
- Creating digital application forms for PM department
- Creating Webpage for owner
- Arranging basic repairs and maintenance for commercial PM when needed
- Calculating CPI for commercial tenancies and issuing to tenants
Taminda Cupboards
Reception, Sales, Administration & Accounts
01.2007 - 01.2014
Job overview
- At Taminda Cupboards and Casa Bella Kitchens I had many different job descriptions during my time, I started out in reception, where I was the face of the company meeting and greeting all customers that came into the showroom and helping them with their enquiries
- After 6 months a position opened up in the accounts department which was offered to me
- I was now furthering my skills in the Accounts Field
- Both companies were incredibly busy and demanding environments and in turn I was required to step into a sales role as well
- In this role I was responsible for the initial design of client's projects
- Throughout my time I liaised with many different reps, builders and business clients including, Sue - quantum quarts, Rami - Wk Marble & Granite, CDK Stone, Laminex, Peter & Robert Dunst, David Bright, David McIntosh, Anthony Killen - Killen Furniture, Paul - Oz Style Furniture, Scott - SJF Kitchens, Ian - High Style Furniture, etc
- My Duties Included:
- Answering and Directing telephone calls
- Answering clients inquiries
- Directing visitors to appropriate contacts
- Sorting mail
- Arranging appointments
- Creating and maintaining spreadsheets for builders and stone clients
- Creating word documents
- Quoting - Stone & Kitchen
- Payroll for over 25 staff
- Bookkeeping
- Overall management of customer accounts
- Researching open transactions and reconciling to customer contracts
- Monitoring receivables & making daily collection calls & updating company records
- Following up on outstanding items
- Monitoring accruals and adjusting as required
- Performing balancing functions, entering cash and making journal entries
- Reviewing and improving credit and receivables processes as required
- In conjunction with sales team, proactively working with customers to manage the account
- Preparing monthly statements and collaborating invoices
- Preparing and processing monthly payments of accounts
- Preparing and processing quarterly BAS statements
- Maintaining showroom sample stock for clients
- Ordering of stock for upcoming projects with authorised
Jax Marathon Tyres Newcastle
Marketing Co-Ordinator, Sales/Administration
01.2005 - 01.2007
Job overview
- During my time at Jax Marathon Tyres Newcastle I further extended my skills in general administrative duties
- My main focus when employed by Peter and Robyn was to help them grow the business through my marketing and customer service relations, I have achieved these goals by implementing a customer contact data base, through this business has increased
- Due to the growth of the business it became necessary for an extra sales person to be employed, however Peter decided that I had more qualification and ability than those interviewed, therefore I furthered my sales skills within the industry
- Through Head Office I have attended two Sales Productivity and Customer Relations training workshops
- My Duties included:
- Answering telephones, directing calls, advising clients, and documenting enquiries
- Recording, maintaining, accessing information and producing promotional material
- Filing and recording records
- Directing clients with their enquiries and providing assistance with sales and service
- Computer skills; Word, Marlin, Data Base, Email, Photo Shop, Up Loading & Downloading Information, Internet
- Creating information and promotional packs for customers
- Selling and recommending appropriate company products & services
- Preparation of accounts for accounts department
- Processing ingoing and outgoing mail correspondence
- Processing of end of day banking
- Closing and locking up of business at end of day when necessary
Century 21 Stals and Kirk
Receptionist/ Office and Sales Assistant
01.2005 - 12.2005
Job overview
- Whilst working as a receptionist at Century 21 in Valentine and Warners Bay offices, I gained experience and extensive skills in internal and external customer service
- As a trusted member of the team I often worked independently on weekends being the only person within the office and therefore, I had to provide clients with information and assistance pertaining to the real estate industry
- On weekends it was my responsibility to open and close the business performing varying duties and preparing and organising the office for the coming week
- A major part of my work duties involved open houses on Saturdays and liaising with my team manager providing him with relevant details of any interested clients
- My Duties included:
- Meet and greet clients; providing them with exceptional customer service
- Recording, maintaining, accessing information and producing promotional material
- Filing and recording records
- Answering phones recording and documenting enquiries for agents
- Directing clients with their enquiries and providing assistance
- Assisting Sales staff
- Computer skills; outlook, word, power point, excel, e-sales, database, RPDATA, Sherlock
- Rent processing; handling of clients rent monies and recording
- Maintain a neat tidy and well presented office
- Assisted in open houses
- Creating information and promotional packs for unit developments
Education
Academic PavilionTamworth
Certificate IV Stock & Station from Stock & Station Agency
03-2025
Certificate IV in Property Services from Real Estate
01.2018
University Overview
- Licence No: 20257422 - Property Stock and Business Agents Act 2002
- Type Of Licence - Real Estate Agent In Force From: 2019-10-10
Passmores Business and Management College
Management Diploma from Marketing and Journalism
01.2004
University Overview
Core Subjects: Consumer Behavior, Marketing, Advertising, Journalism and Media, Human Resource Management, Public Relations
Passmores Business and Management College
Diploma in Office Administration
01.2004
University Overview
Core Subjects: Sales and Career Management, Computer Accounting (MYOB), Word processing, Excel (Spreadsheets), Power-Point and Information Technology (Internet, Email, Mail-merge, Trim, File Management), Bookkeeping, Front Office Training (Answering telephone, Customer services, booking appointments), Clerical Work (Facsimiles, Photocopying, Telephone systems)
Skills
- Account management
- Invoice processing
- Detail-oriented
- Sales administration
- Organization skills
- Reception management
- Payroll administration
- Scheduling
- AP and AR management
- Auditing procedures
- Data entry
- Customer/Client relations
- Complex Problem-solving
- Event planning and logistics
- Planning and coordinating
- Willing to learn
Timeline
Livestock Administration
Davidson Cameron & Co
05.2024 - Current
Accounts Manager
Chris Paterson Stock & Station Agent Pty Ltd
07.2020 - 05.2024
Licensed Real Estate Agent
LJ Hooker Tamworth
01.2014 - 01.2020
Reception, Sales, Administration & Accounts
Taminda Cupboards
01.2007 - 01.2014
Marketing Co-Ordinator, Sales/Administration
Jax Marathon Tyres Newcastle
01.2005 - 01.2007
Receptionist/ Office and Sales Assistant
Century 21 Stals and Kirk
01.2005 - 12.2005
Certificate IV in Property Services from Real Estate
Passmores Business and Management College
Management Diploma from Marketing and Journalism
Passmores Business and Management College
Diploma in Office Administration
Academic Pavilion
Certificate IV Stock & Station from Stock & Station Agency
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