Erin Lauder
Summary
Motivated person committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Bunnings Warehouse
08.2022 - Current
- Strengthened relationships between departments with regular meetings focused on promoting understanding of individual roles and shared objectives.
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Swim Teacher
Kingswim
12.2019 - 08.2022
- Contributed to a positive and nurturing learning environment by actively participating in staff meetings, sharing best practices, and offering support to fellow swim teachers.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Assisted with marketing and promoting of classes and services.
- Managed inventory of swimming equipment, ensuring proper maintenance and availability for each class session.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Participated in professional development opportunities to stay current on the latest advancements in swim instruction techniques.
Crew Trainer
McDonald's
01.2019 - 03.2021
- Identified skill gaps within the team and designed targeted training sessions to address them.
- Implemented regular evaluations of training programs, using feedback to make updates as needed for continued effectiveness.
- Served as an essential liaison between management staff and crew members, relaying crucial updates regarding scheduling changes or policy adjustments proactively.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Bachelor of Education - Primary
Australian Catholic University
Melbourne, VIC11.2026
Diploma - Education Studies
Australian Catholic University
Melbourne, VIC11.2023
Certificate III - Sport And Recreation
IVET
Lakeview Senior College12.2021
Skills
- Complaint resolution
- Safety understanding
- Collaboration and Teamwork
- Organizing Work Stations
- Goal Setting and Achievement
- Customer Service
- Swim Coaching Experience
- Reliable and Responsible
- Incident Reporting
- Flexible and Adaptable
Certification
- First aid and CPR, Life Saving First Aid - expiry 02/2025
References
Jodie Zerafa - 0412 549 171
Steph Revell - 0447 888 144
Timeline
Team Member
Bunnings Warehouse
08.2022 - Current
Swim Teacher
Kingswim
12.2019 - 08.2022
Crew Trainer
McDonald's
01.2019 - 03.2021
Bachelor of Education - Primary
Australian Catholic University
Diploma - Education Studies
Australian Catholic University
Certificate III - Sport And Recreation
IVET
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